Ratings and reviews

Average customer rating

0 stars out of 5
112 ratings

Rating snapshot

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1 stars out of 5
· 1/22/2016

Crashes frequently, slow, doesn't let you fully view profiles since last update... Completely nonfunctional. And that's just the app; as for the service, it's very expensive to join, you can't talk to anyone you're not matched to, and there's soooo many empty profiles (profiles that have been inactive for years, no pic profiles, mute non-subscription profiles...) eHarmony is pretty much a scam.

1 stars out of 5
· 12/20/2015

Doesn't load images or profiles about 99% of the time (it just spins and spins on 4g or WiFi.) Crashes constantly, poor in app controls, you're better off using the website (which isn't any better)

1 stars out of 5
· 12/8/2015

This app is broken. Don't install. I've been trying for a month but the errors are pervasive and no support is offered from eHarm. Some basic functions appear to work but you cannot see profiles, can't see pictures, can't send communication, and can't trust that anything you CAN do will actually be executed. Using a browser to see the mobile site is better, but there are significant functionality issues there, too.

1 stars out of 5
· 1/15/2016
Profiles don't load

Was working ok until a few months ago and it still won't load profiles months later. This is horrible customer service especially with how much we pay. Using a Lumia 830 with Windows 8.1 & 10

1 stars out of 5
· 11/25/2015

I dislike your app, I cant see anyone's pics or info when I click on their profile. I wish yours was more like match.com's app

1 stars out of 5
· 10/5/2015

Never updates, constantly locks up loading profile pages. Hangs looking at photos. Totally worthless on my windows 8.1 phone.

1 stars out of 5
· 12/14/2015

I'm giving one star because I have too. No matches come up. This app is useless. To think I paid for a subscription

1 stars out of 5
· 10/31/2015

App on this platform is buggy to the point of unusable. Goes to an never ending loading screen when you click on a match. Pictures won't flick. Aspect ratios on activity screens hyper distorted. Use a computer or Android.

2 stars out of 5
· 10/6/2015

This could be an awesome app but I can't always bring up pics on my Windows phone. Hopefully this can be addressed and of course my rating can be changed. The Desktop app that was just changed is a step down from the previous one. It actually looks like it was made long ago. Hopefully some work can be done to bring it up to date.

1 stars out of 5
· 9/14/2015

A currently worthless, broken app. The web interface through IE on WP isn't exactly working smoothly either.

stars out of 5
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App details


Version notes

Get ready for some summer lovin'!  *   This version includes bug fixes and enhancements.  *   Read your personality profile and tell us what kind of matches you'd like to receive in our recently added features: The Book of You and Match Setting.


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