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Average customer rating

0 stars out of 5
4,622 ratings

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3 stars out of 5
· 2/1/2016
Pretty cool but could be better

Every time I try to set an alarm the app closes on me. I tried setting an alarm via voice command, but the voice command isn't working either. I haven't been able to get the caller ID working, no matter how close my phone is to my Fitbit. It is also pretty slow when loading. I really like everything else though. It makes tracking my fitness easier and fun!

1 stars out of 5
· 1/29/2016
New update :(

Before the new update, I loved it! It worked perfectly! After the new update is when it all went down hill. At first, I noticed the new interface. It said I got an hour more of sleep than I actually did, didn't show any other info, other than my calories. After a while, I couldn't even open the App on my PC. It would open with a blue screen and then crash. Fitbit, please fix this! I love my Charge HR, but I really like to see how I slept, etc. I can't even get it to reinstall :(

3 stars out of 5
· 1/30/2016
Buggy, but OK

The apps works OK and I love the features like dashboard. It doesn't play well with windows 10, however. Synching often causes my cursor to disappear and can only be resolved by rebooting.

5 stars out of 5
· 1/27/2016

Everyone says they can't sync it and that it doesn't show their progress... Are they not looking at the app at all? The app works great, Easy to sync.. Button in the top corner. And all your progress is directly in front of you on GIANT buttons. Works great on windows 10. No issues at all. Can change all my settings and update my Charge with ease. Not really sure why people keep having issues.. Very simple and easy to use and understand..

4 stars out of 5
· 1/24/2016
S'OK not perfect but OK

Took a little playing with to see how it works. My sync's just fine. no problem. I still think there is quite a bit of room for improvement but it has been doing that since I got mine. So they are working on making it better. I just wish you could adjust the heart beat for age.

4 stars out of 5
· 2/1/2016
Has a few annoying things

App works fairly well on windows 10.. The sync on the friends list is broken. If I sync 5k steps it doesn't update my rank. Tried to add a new alarm it crashed. Had to add it on pc and sync. Hope next few updates will fix this.

4 stars out of 5
· 1/22/2016
Awesome, this is--*CRASH*

This is an awesome app that connects to my Zip and Flex, but for some AMAZING reason, every time I try to go to "Set alarm" and then "Add alarm" or something like that, the app just says, "I quit" and just straight up flipping crashes. The app closes, the Start screen shows, and when I open it again, it doesn't resume with where I was. Also, any bug fixing I have tried to do like restarting, reinstalling the app, etc., doesn't fix anything.

2 stars out of 5
· 1/30/2016

Nice to see official support for WP. However app frequently loses my credentials forcing me to log in again. Seriously annoying when I just want to do a quick sync, especially if I have a "strong" password set. Didn't used to have this problem.

5 stars out of 5
· 2/3/2016
Great app on any OS

I'm using Win10 and Android. This app works great on either one. Has improved my active lifestyle and encourages me to do more. Thanks Fitbit!

1 stars out of 5
· 1/21/2016
It is about Fitbit... and not about me anymore.

No control to see my own progress and what is important to me. No sync button. I was going to buy all of my adult kids a fitbit HR, but now I am forced to look at other brands. I want us to all have the same thing...but with a friendly app. I have had three different apps...and this last one is the worst.

stars out of 5


  • Sync your Fitbit tracker to this app with the wireless sync USB dongle
  • Daily and historical graphs of your step, calorie burn and floor climbing patterns.
  • Feedback on progress against your daily and longer term goals.
  • Weight, Body Fat and BMI trend graphing.
  • Visualization of your nightly sleep patterns.
  • See how you measure up against Fitbit friends and who is the most active.

App details

Version notes

* New Dashboard Design (Desktop only for the moment). ** New visuals for all tiles. ** Substantially improved performance (faster loading and window resizing performance). * New Device tile. ** Accessible from the command bar. ** New sync progress bar. * Fixed certain syncing issues affecting some users. * General bug fixes and improvements.

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