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Average customer rating

0 stars out of 5
3,580 ratings

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4 stars out of 5
· 11/22/2015
Works very well

The fitbit app on PC for Windows 10 is very well designed and easy to use. The app on phone however is slightly less responsive from time to time. Also it does not support the caller ID feature on my Flex HR

5 stars out of 5
· 11/21/2015

UI gets better with each update. Universal app that works. Easy to input my info and see where I'm at with glance. Keep the updates coming!

4 stars out of 5
· 11/20/2015
Keeps me motivated

Syncing timely seems to be an issue for me. I like to see where I am at during any given time each day. It is not always up to speed. Not sure if it is something I am doing or my computer/phone or something I am doing wrong. I still like having it to get some idea of where I am physically as I try to keep active.

1 stars out of 5
· 11/19/2015
No Network Connection on HTC One M7

Cannot use the caller ID function or ANY function of the Charge HR. The Fitbit app won't let me log-in on my phone, it says I have no network connection. Tried turning on Wifi, then my 4G network. Tried uninstalling/reinstalling. Tried turning on/off the Date/Time auto sync on my phone. Tried restarting the phone. Tried my security settings. Nothing works and no one online seems to know why. I paid a lot of money for this and the Caller ID function was what sold me to making this purchase. Totally bogus. I think I'll have to return it.

3 stars out of 5
· 11/21/2015
Can't uninstall or connect

I supposedly uninstalled it to try to get it to connect to my PC and the computer did uninstall it, but Windows Store thinks it is installed but it will not open, nor do I have an option to reinstall it. VERY frustrating. Not sure whether to blame Fitbit or Microsoft but they need to figure it out. Edit - I found a link to do the uninstall behind the scenes. http://pureinfotech.com/2015/10/22/how-uninstall-apps-powershell-commands-windows-10/ Did all of that, was able to reinstall and finally got the Fitbit dongle to sync my PC with the Charge HR.

2 stars out of 5
· 11/24/2015

Worked well until the last update. Don't know which one did it, but either the latest firmware update or app update caused my Charge HR to not sync as smoothly as before. Its only synced once since the update several days ago.

4 stars out of 5
· 11/21/2015
Love It!

Great progress had been made with this app and now using it with Windows 10. I love it and it keeps improving. My initial review in 2013 was not so favorable because of not syncing in real time or not updating in days, but that has been resolved. Using my 2nd Fitbit device as the Ultra had gone through the washer too many times. Love the One and the fact I can sync it with my Windows Phone.

5 stars out of 5
· 11/13/2015

Works really well. Occasionally have to tap my previous exercise days to get the results to update.

4 stars out of 5
· 11/7/2015
Quite Good

I find that it keeps me thinking about my general fitness program and that helps me avoid extra calories. Also gets me off my @$$ and moving more because it is on my mind. The information it provides is not going to be exact but it is going to show you trends if you are using it consistently every day in the same way. Don't care what the numbers are exactly, do care that they are getting better or worse. My tracker comes off for showers and swims only. Regarding the comments about support ... They have replaced three of these things for me under warranty without a whine. The first was DOA out of the box and two did not accept touch screen input. I agree with the comments about syncing with mobile devices. I have to re-start my Note 4 almost every morning to get them to talk to each other. I think it's an android thing as the USB receiver on my computer has been flawless and the info is easier to read on the larger display. 4 stars only because of this flakiness.

2 stars out of 5
· 11/6/2015
I'm ineligible!

I open up the app and try to create an account. I enter in my real birthdate and it said I was ineligible. I tried entering in a fake birthdate and it still said I was ineligible. I tried all sorts of different dates but none of them work. I click the back arrow and click sign up again and it had my real birthdate in there that I entered in first, which means it remembered it from before. I close the app and open it again it won't even let me in to the sign up part! This app looks really cool from the pictures on the windows 10 store, but it doesn't even allow me to sign up because I'm Young. This app should work for people of all ages!

stars out of 5


  • Sync your Fitbit tracker to this app with the wireless sync USB dongle
  • Daily and historical graphs of your step, calorie burn and floor climbing patterns.
  • Feedback on progress against your daily and longer term goals.
  • Weight, Body Fat and BMI trend graphing.
  • Visualization of your nightly sleep patterns.
  • See how you measure up against Fitbit friends and who is the most active.

App details

Version notes

New Live Tiles * It is now possible to pin additional, secondary Live Tiles to your Start screen. Including: Heart Rate, Exercise, Food, Sleep and Challenges. * You can now disable showing Calories on the primary app tile. Mobile Track Update * Lumia 950 & 950 XL now supported by mobile track. * Updated Mobile Track will now support future non-Lumia Windows 10 Mobile devices. Bluetooth * Improved Bluetooth device pairing on Windows 10. General * Lot's of bug fixes and general improvements.

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