Ratings and reviews

Average customer rating

0 stars out of 5
4,675 ratings

Rating snapshot

Sign in To rate and review, sign in.
3 stars out of 5
· 2/1/2016
Pretty cool but could be better

Every time I try to set an alarm the app closes on me. I tried setting an alarm via voice command, but the voice command isn't working either. I haven't been able to get the caller ID working, no matter how close my phone is to my Fitbit. It is also pretty slow when loading. I really like everything else though. It makes tracking my fitness easier and fun!

1 stars out of 5
· 1/29/2016
New update :(

Before the new update, I loved it! It worked perfectly! After the new update is when it all went down hill. At first, I noticed the new interface. It said I got an hour more of sleep than I actually did, didn't show any other info, other than my calories. After a while, I couldn't even open the App on my PC. It would open with a blue screen and then crash. Fitbit, please fix this! I love my Charge HR, but I really like to see how I slept, etc. I can't even get it to reinstall :(

3 stars out of 5
· 1/30/2016
Buggy, but OK

The apps works OK and I love the features like dashboard. It doesn't play well with windows 10, however. Synching often causes my cursor to disappear and can only be resolved by rebooting.

4 stars out of 5
· 1/29/2016
Good App but, bad tracker

I have used this app for my Charge HR for a month now. The app is great and a "must have" if you have a Fitbit tracker. You don't have to go online to log and sync your tracker, you can do it from the app. At first it gave me trouble but, I uninstalled the Fitbit Connect app and it has been great ever since. The Fitbit Connect app is not needed. It did start acting up on the syncs just a few days ago but, if you keep clicking on the sync icon, it will work. It's a problem that Fitbit is working on.

4 stars out of 5
· 2/1/2016
Has a few annoying things

App works fairly well on windows 10.. The sync on the friends list is broken. If I sync 5k steps it doesn't update my rank. Tried to add a new alarm it crashed. Had to add it on pc and sync. Hope next few updates will fix this.

2 stars out of 5
· 1/30/2016

Nice to see official support for WP. However app frequently loses my credentials forcing me to log in again. Seriously annoying when I just want to do a quick sync, especially if I have a "strong" password set. Didn't used to have this problem.

5 stars out of 5
· 1/27/2016

Everyone says they can't sync it and that it doesn't show their progress... Are they not looking at the app at all? The app works great, Easy to sync.. Button in the top corner. And all your progress is directly in front of you on GIANT buttons. Works great on windows 10. No issues at all. Can change all my settings and update my Charge with ease. Not really sure why people keep having issues.. Very simple and easy to use and understand..

5 stars out of 5
· 2/3/2016
Great app on any OS

I'm using Win10 and Android. This app works great on either one. Has improved my active lifestyle and encourages me to do more. Thanks Fitbit!

1 stars out of 5
· 1/21/2016
It is about Fitbit... and not about me anymore.

No control to see my own progress and what is important to me. No sync button. I was going to buy all of my adult kids a fitbit HR, but now I am forced to look at other brands. I want us to all have the same thing...but with a friendly app. I have had three different apps...and this last one is the worst.

4 stars out of 5
· 1/29/2016
Sync works; App is pretty

The app is very pretty - sync is hidden under the extras menu on the far right hand side (looks like 3 dots). Only thing I don't like right now is the daily totals don't move back when you click the arrow to view previous days. You have to click on the tiles themselves. HOWEVER, that being said, it has all the stuff that the android app does. I'll give it a few days but I'm happy with the app just after downloading it.

stars out of 5


  • Sync your Fitbit tracker to this app with the wireless sync USB dongle
  • Daily and historical graphs of your step, calorie burn and floor climbing patterns.
  • Feedback on progress against your daily and longer term goals.
  • Weight, Body Fat and BMI trend graphing.
  • Visualization of your nightly sleep patterns.
  • See how you measure up against Fitbit friends and who is the most active.

App details

Version notes

* New Dashboard Design (Desktop only for the moment). ** New visuals for all tiles. ** Substantially improved performance (faster loading and window resizing performance). * New Device tile. ** Accessible from the command bar. ** New sync progress bar. * Fixed certain syncing issues affecting some users. * General bug fixes and improvements.

People also like