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0 stars out of 5
4,682 ratings

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3 stars out of 5
· 2/8/2016
great app, not so great device

the app is great. the device didn't last 2 weeks for me I coming across an issue where my device syncs but it doesn't show the correct updated info on the app. i.e. my tracker says 11,000 steps but the app syncs and says 10,000, or, the device once showed me 30 flights of stairs, it synced and said I only did 20 flights of stairs, then my tracker said I only did 20 flights

3 stars out of 5
· 2/1/2016
Pretty cool but could be better

Every time I try to set an alarm the app closes on me. I tried setting an alarm via voice command, but the voice command isn't working either. I haven't been able to get the caller ID working, no matter how close my phone is to my Fitbit. It is also pretty slow when loading. I really like everything else though. It makes tracking my fitness easier and fun!

1 stars out of 5
· 1/29/2016
New update :(

Before the new update, I loved it! It worked perfectly! After the new update is when it all went down hill. At first, I noticed the new interface. It said I got an hour more of sleep than I actually did, didn't show any other info, other than my calories. After a while, I couldn't even open the App on my PC. It would open with a blue screen and then crash. Fitbit, please fix this! I love my Charge HR, but I really like to see how I slept, etc. I can't even get it to reinstall :(

3 stars out of 5
· 1/30/2016
Buggy, but OK

The apps works OK and I love the features like dashboard. It doesn't play well with windows 10, however. Synching often causes my cursor to disappear and can only be resolved by rebooting.

1 stars out of 5
· 2/11/2016
Sync works only once for each device removed and added

Edit 2016-2-11: Windows 10 app removed and reinstalled this morning on a Lenovo W51 with BLE and the Charge HR remains unable to sync (stuck on "looking for tracker"). Tried disabling bluetooth and re-enabling, removing the Fitbit pairing and re-pairing works OK, but still no sync. Sync worked well briefly after Charge HR was factory reset, then stopped working with one exception: Sync occurs once only, but only after Charge HR device is removed and added to account (this procedure, with the 4 digit pairing code, works well each time), otherwise the FitBit app is stuck on "looking for tracker". This repeatable behavior is the crux of the problem and is therefore a well defined bug that should be high priority. Either fix the bug or release all FitBit source code as open source so that we can fix it as a community.

4 stars out of 5
· 2/1/2016
Has a few annoying things

App works fairly well on windows 10.. The sync on the friends list is broken. If I sync 5k steps it doesn't update my rank. Tried to add a new alarm it crashed. Had to add it on pc and sync. Hope next few updates will fix this.

2 stars out of 5
· 2/11/2016
Good device, bad app

The app worked fine for a while, then it stopped working. I contacted customer service 3 times and its still not working. I love the idea of the device, but the problem is being able to sync the device to the app consistently.

2 stars out of 5
· 1/30/2016

Nice to see official support for WP. However app frequently loses my credentials forcing me to log in again. Seriously annoying when I just want to do a quick sync, especially if I have a "strong" password set. Didn't used to have this problem.

3 stars out of 5
· 2/6/2016

Has anyone reported following issue? If I look for a new friend to add the app crashes every time. Please fix this annoying bug. Otherwise the app seems functional. Thanks.

5 stars out of 5
· 2/3/2016
Great app on any OS

I'm using Win10 and Android. This app works great on either one. Has improved my active lifestyle and encourages me to do more. Thanks Fitbit!

stars out of 5


  • Sync your Fitbit tracker to this app with the wireless sync USB dongle
  • Daily and historical graphs of your step, calorie burn and floor climbing patterns.
  • Feedback on progress against your daily and longer term goals.
  • Weight, Body Fat and BMI trend graphing.
  • Visualization of your nightly sleep patterns.
  • See how you measure up against Fitbit friends and who is the most active.

App details

Version notes

Dashboard customization * You can now customize which tiles show on your dashboard and arrange them to your preference (desktop only for the moment). * There is a new button on the dashboard to enter Edit mode. Goal Celebration * New celebration when you hit all of you main activity goals. Improved design to support wide range of Windows 10 devices * Numerous screens have been rescaled to work better across the variety of Windows 10 devices. All devices from desktops to smaller phones should have a better expereince. * Information density has been increased in many areas. * Modified Dashboard tile alignment and resizing logic. FitStar Exercises * FitStar exercises will now show in your exercise history. Exercise Goals * Refinements to the design of exercise goals. New App Branding * New splash screen, loading animations, updated Splash screen, loading animations, brand logos, live tiles, taskbar & app icon. General bug fixes and improvements

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