Ratings and reviews

Average customer rating

0 stars out of 5
3,622 ratings

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4 stars out of 5
· 11/22/2015
Works very well

The fitbit app on PC for Windows 10 is very well designed and easy to use. The app on phone however is slightly less responsive from time to time. Also it does not support the caller ID feature on my Flex HR

5 stars out of 5
· 11/21/2015

UI gets better with each update. Universal app that works. Easy to input my info and see where I'm at with glance. Keep the updates coming!

2 stars out of 5
· 11/24/2015

Was good until it updated and now wont track steps correctly, or allow challenges, very disappointing!!!!!

4 stars out of 5
· 11/20/2015
Keeps me motivated

Syncing timely seems to be an issue for me. I like to see where I am at during any given time each day. It is not always up to speed. Not sure if it is something I am doing or my computer/phone or something I am doing wrong. I still like having it to get some idea of where I am physically as I try to keep active.

4 stars out of 5
· 11/27/2015
Wish the glucose monitoring was back

The app between my tablet, phone and laptop gets cranky at times. Wish they hadn't removed the glucose tracking. It was easier than other trackers and linked with healthvault nicely.

1 stars out of 5
· 11/19/2015
No Network Connection on HTC One M7

Cannot use the caller ID function or ANY function of the Charge HR. The Fitbit app won't let me log-in on my phone, it says I have no network connection. Tried turning on Wifi, then my 4G network. Tried uninstalling/reinstalling. Tried turning on/off the Date/Time auto sync on my phone. Tried restarting the phone. Tried my security settings. Nothing works and no one online seems to know why. I paid a lot of money for this and the Caller ID function was what sold me to making this purchase. Totally bogus. I think I'll have to return it.

3 stars out of 5
· 11/21/2015
Can't uninstall or connect

I supposedly uninstalled it to try to get it to connect to my PC and the computer did uninstall it, but Windows Store thinks it is installed but it will not open, nor do I have an option to reinstall it. VERY frustrating. Not sure whether to blame Fitbit or Microsoft but they need to figure it out. Edit - I found a link to do the uninstall behind the scenes. http://pureinfotech.com/2015/10/22/how-uninstall-apps-powershell-commands-windows-10/ Did all of that, was able to reinstall and finally got the Fitbit dongle to sync my PC with the Charge HR.

2 stars out of 5
· 11/24/2015

Worked well until the last update. Don't know which one did it, but either the latest firmware update or app update caused my Charge HR to not sync as smoothly as before. Its only synced once since the update several days ago.

3 stars out of 5
· 11/24/2015
Please fix syncing issues in latest update

This app was working well until the latest update. I had to restart my tracker multiple times to get it to sync (was smoother on my PC than my Lumia 950). Finally got it working relatively stable today.

4 stars out of 5
· 11/21/2015
Love It!

Great progress had been made with this app and now using it with Windows 10. I love it and it keeps improving. My initial review in 2013 was not so favorable because of not syncing in real time or not updating in days, but that has been resolved. Using my 2nd Fitbit device as the Ultra had gone through the washer too many times. Love the One and the fact I can sync it with my Windows Phone.

stars out of 5


  • Sync your Fitbit tracker to this app with the wireless sync USB dongle
  • Daily and historical graphs of your step, calorie burn and floor climbing patterns.
  • Feedback on progress against your daily and longer term goals.
  • Weight, Body Fat and BMI trend graphing.
  • Visualization of your nightly sleep patterns.
  • See how you measure up against Fitbit friends and who is the most active.

App details

Version notes

New Live Tiles * It is now possible to pin additional, secondary Live Tiles to your Start screen. Including: Heart Rate, Exercise, Food, Sleep and Challenges. * You can now disable showing Calories on the primary app tile. Mobile Track Update * Lumia 950 & 950 XL now supported by mobile track. * Updated Mobile Track will now support future non-Lumia Windows 10 Mobile devices. Bluetooth * Improved Bluetooth device pairing on Windows 10. General * Lot's of bug fixes and general improvements.

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