Ratings and reviews

Average customer rating

0 stars out of 5
1,416 ratings

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5 stars out of 5
· 2/2/2016
Works great

I've been able to download boarding passes just fine now. I end up taking a screenshot (Vol + and power) and then set it as lock screen.

2 stars out of 5
· 1/17/2016
Just make it like the android app

Seat selection is difficult because the help bar cuts off the "continue" button when selecting seats. And as everyone else mentions, the lack of consistently available e boarding passes is baffling. The whole point of the app is to avoid printing and kiosks.

2 stars out of 5
· 1/5/2016
Slow, mobile boarding passes stopped working

Mobile boarding passes used to work great but they stopped working recently. Please fix! It says we can pin one, but then the pass itself never shows up in your pass list. Also, this app continues to be surprisingly slow, I don't understand why pulling simple information from the web takes so long to load. I am now using the latest and greatest Windows Phone and it still loads slowly. Please recode and improve your server speeds.

1 stars out of 5
· 2/2/2016

Doesn't even support mobile boarding pass

1 stars out of 5
· 1/2/2016
Cannot get e-boarding pass

You can't get the e-boarding pass with the app, it says to print it at a kiosk. So useless. Windows Phone sucks.

3 stars out of 5
· 12/27/2015
Mobile Boarding Pass is a MUST


2 stars out of 5
· 12/21/2015
No e-boarding pass

Contrary to what others have said, you CAN check-in. However, no mobile boarding passes. That's a big downside.

1 stars out of 5
· 12/9/2015
Can't check in

Will not allow me to check in or download boarding pass. Therefore not very useful

2 stars out of 5
· 12/6/2015

No longer having a boarding pass makes the app a joke... Worse it thinks it has a boarding pass at first and asks you if you want to pin it, then you manually have to refresh before it tells you that you need to go to a kiosk to print one. They should pull the app rather than have this waste of space available, of course fixing it would be preferred but leaving this junk in here is really bad customer service, it's part of their brand.

5 stars out of 5
· 11/30/2015

LONG resuming time after unlocking screen. But it's getting better. It reminds me when to check in and works a boarding pass. And now it finally remembers my account #. For now that's all that i need.

stars out of 5

App details

Version notes

What’s New in version 1.19 · Bug fixes

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