Ratings and reviews

Average customer rating

0 stars out of 5
1,415 ratings

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2 stars out of 5
· 1/13/2016
Doesn't work in Windows 10 - except it does?

Says it doesn't work in Windows 10 — it's listed at the bottom of my app list in the Store listings — but it's installed and does work to some degree. I can browse the map and do a few other small things, but that's about it. Strange.

4 stars out of 5
· 1/28/2016
Can't survive without it

Love how I can categorize my favorites. Great for seeing public transportation options

5 stars out of 5
· 2/3/2016
Great app

Works fine, fast & stable. Well done!

2 stars out of 5
· 12/22/2015
Doesn't play nice with external sotrage

I love this app, BUT it will not allow you to save maps to an external storage device (eg: an internal MicroSDHC card) nor can you move the app to the SD Card device, the app just crashes at launch. I have no room and this app is probably going to have to go.

3 stars out of 5
· 8/20/2015
Works better on Windows Phone than Windows 10

This is a great app for planning trips, researching directions and launching related navigation apps. The web version is awesome as is the WP 8.1 version of the app. But in Windows 10, my collections do not sync and on some devices I can't even log into my account. It seems like the app is broken.

1 stars out of 5
· 8/28/2015
Sadly doesn't work on Windows 10 anymore

Brilliant app, fantastic interface, innovative ideas esp. when searching for interests.... all true when it worked. Ever since the upgrade to Windows 10 on my Surface Pro 3, it keeps on crashing. Doesn't even start up. Re-installed it numerous times. A great loss and no support from Windows in sight.

2 stars out of 5
· 8/9/2015
Doesn't sync right

It would be a much nicer app if I could add addresses from my computer and have them sync with my phone, which I think is the idea but it doesn't seem to work. In one category I have 9 places on my phone, but 6 on my computer no matter how many times I hit the sync button.

1 stars out of 5
· 7/23/2015
Sign in fails

The account sign in issues persist, at least on Windows 10. On two different machines, the app will not accept my sign in credentials. I can sign in just fine on the Web version. Would rate it highly if I could sign in (based on versions in the past where I was able to log in).

5 stars out of 5
· 5/31/2015
Best Map Service

Works great on WinPC/WinRT, but no longer syncs old collections to my phone. Keep the PC app, but fix the Phone one!! Or make it universal. Offline maps combined with the navigation offered, as well as being the top mapping service in the world (Navteq) make this my top choice for navigation anytime. Now I don't have to worry about Google selling even more of my information, since I won't need them anymore!

2 stars out of 5
· 5/29/2015
Here is a downward spiral

None of their apps work well anymore. Phone is unreliable and crashes constantly. This app wont even auto populate the directions fields with the address when you ask for directions, nor will it pull up your favorites. All this with a constant request for okaying their new user agreement culminates into a truly disastrous experience. It is time for us all to move on from HERE and cut losses.

stars out of 5


  • Download maps to your tablet and use them for free when abroad or whenever there is no available Wi-Fi or data connection
  • Set your position manually for fast, accurate navigation anywhere
  • Get walking, driving and public transit directions even when you have no data connection. Add waypoints to plan more intricate routes
  • Use street level to see panoramic views of places you're interested in and look around to explore, just as you would if you were already there*
  • Save your favorite places in your own private collections. Add personal notes and cover photos and sync everything with other HERE apps and here.com
  • Pick the map view you want: satellite, public transit, local traffic, street level or regular street map
  • Stay in the know with live traffic information
  • Tilt the map to see cities and buildings in 3D
  • Discover and find the top places nearby and see photos, reviews and contact info
  • Share places with friends via email, Facebook and other social networks
  • *Available in more than 140 cities worldwide.

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What's New - Bug fixes

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