Ratings and reviews

Average customer rating

0 stars out of 5
229 ratings

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1 stars out of 5
· 9/9/2015
Worst version of Hotels.com app. Love Hotels.com

I use Hotels.com all the time and love it, but this version of the app is terrible. Hard to use, links poorly to account. Can't get to account info or use free nights. Just really a bad app. Use the website instead and skip the app. Love the apps on other devices, need to make this app like other versions and it will be much better.

4 stars out of 5
· 9/22/2015

and easy

3 stars out of 5
· 8/20/2015
Map not functional

Booking in Portland, OR and "map" option pulls up Carrville in northern California. Oops. This is one of the best aspects of hotels.com on the website - please fix the app?

1 stars out of 5
· 2/3/2014
Bare Bones

This app does the basic stuff but that's it. No way to view saved hotels, very little advanced searching options, and no way to view rewards status.

2 stars out of 5
· 3/15/2013
Crashes often

You can book directly via the app, which is nice. But it crashes often in the middle of booking. Needs an update. Also, Hotels.com recently re-did their Rewards program erasing all of my free hotel nights and reviews of hotels without notice. I will not be using them again.

3 stars out of 5
· 1/15/2013
Good Start

I use Hotels.com all the time when I travel. The app is a good start; it's clean and fast. I wish this app would bring back the sexy moving splash screen that was on the iPad version right after it [app] was completely redesigned. At the moment the only problem I have with this app is the small thumbnail size photos for some hotels. I hope this get fix in a feature update.

5 stars out of 5
· 1/11/2013
Great Design and Very Useful

So glad to see this app on Windows 8. I love the map view, it is a beautiful way to find hotels.

2 stars out of 5
· 4/24/2013

Great for booking room but no option to check on your account. This needs to be fixed. Why use this app when you need to go to web site to check point status a view your account info.

5 stars out of 5
· 2/27/2013
Great app, love it.

Well organized and easy to navigate and find hotels anywhere! Really like the map and photo options for the listings.

4 stars out of 5
· 1/13/2013

But I cannot share a possible choice of hotel by email. That would be VERY useful. Otherwise a real step UP from the WEB site. Good work.

stars out of 5


  • Find and securely book 150,000+ hotels throughout 200 countries
  • Sort and filter using the Hotels.com powerful search tools
  • Guest reviews from hotels.com customers

App details

Version notes

Added support for all Hotels.com supported languages and countries

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