Ratings and reviews

Average customer rating

0 stars out of 5
17K ratings

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1 stars out of 5
· 2/1/2016
Drivers suck

Can print documents, but not photos. Doesn't recognize printer. Have done all HP apps nothing helps. Should have stayed with Mac only home.

1 stars out of 5
· 1/29/2016
About to SCREAM

So very frustrated. Randomly this printer decides when it can be recognized and when it will not and it is always when we have the most to do and it is critical to scan and print! We have tried three different office computers today and none of us can scan and print through our computers. My first HP experience. I've always used Brother. Guess what I will buy next?

5 stars out of 5
· 1/23/2016
Hp Office jet 8620

Hp has got it in this printer. It gives more than you can imagine in a modern printer. Highly flexible and menu driven too. Easy to use.

5 stars out of 5
· 2/3/2016
Working 👌

GOOD JOB HP. KEEP UP THE GOOD WORK. Very handy at home and working perfect in my Lumia 1520 with windows 10 mobile preview.

1 stars out of 5
· 1/14/2016
Doesn't work at all

I have an older HP printer (2009) that works just fine, but the "Solution Center" doesn't work with Win 10. I thought this app would solve that -- wrong. Now the printer doesn't respond AT ALL and when I uninstalled the app, it didn't go away. It's like the Sorcerer's Apprentice -- it just doesn't quit. Unless you have a really new HP printer, DO NOT INSTALL THIS APP.

4 stars out of 5
· 2/2/2016
WOW... it has continuum!!

By accident I opened it running Continuum on my Lumina 950. And it does it. Continuum. Wow. Hp needs to develop the app more, but they are on the right track.

3 stars out of 5
· 1/9/2016
Scanner works! Printer does not.

After I've even installed my printer, still says it's not installed. LUCKILY the scanner app is seperate, and it actually scanned my paper from my laptop, and saved it to my computer. Worked like a charm, just please fix the printer issue!

2 stars out of 5
· 12/31/2015
Faulty Scan Status

While this found my printer, it greyed out the "Scan" option, saying that my all-in-one printer doesn't support Scanning. However, the truth is that it does, just through the older HP software or through the "HP Scan and Capture" app. While I was able to figure this out, it took a lot of tinkering that others might not be willing or able to endure.

5 stars out of 5
· 1/30/2016
Have it on computer

This is a real help, it started by itself, is fast and reliable and give useful information. Keep it up!

1 stars out of 5
· 1/2/2016
HP Windows 7 ready stopped working on Dec 31, 2016

This app does not help me with my product OfficeJet 4500g-m print,copy,scan and fax and I can not use the printer to do anything from the PC. HP Solution Center want open and I can scan to PDF government documents, I pay to much I want to go back to windows 7

stars out of 5


  • Check supply levels and view error messages.
  • Connect to other HP printers on your network.
  • Start scan and print jobs.
  • Order original HP printing supplies, register your printer, and get HP support.
  • Perform maintenance tasks and change printer settings.
  • Create high-quality documents from the camera-enabled HP PageLift feature.
  • Launch HP Connected and access services like HP ePrint and HP Instant Ink.
  • Set Scan to Network Folder and Scan to Email options.
  • Run Fax Setup Wizard to configure fax settings.

App details

Version notes

What’s new in version 59.0: • Optimized for Windows 10 • New navigation menu

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