Ratings and reviews

Average customer rating

17K ratings

Rating snapshot

  1. 5
  2. 4
  3. 3
  4. 2
  5. 1
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bill · 8/26/2015
Can't install my printer. Useless from the start.

Finds my printer. Tells me the steps to take to install it. But step one "go to change computer settings" does not appear. I had had my 7500a for five years. All versions of drivers and apps have been trouble. Useless app useless printer.

DIONNA · 8/9/2015
My all in one

I love my printer because it's easy to use and it prints very fast.

John · 8/3/2015
Terrible interface!

When you start it up you only see the printer and general status. First impression is "where's the beef". You can right click and select other printers. The menu in the corner is useless, share!? Who wants to share a picture of a printer!? Only after messing with it for a few minutes did I notice a very narrow scroll bar at the bottom. Scrolling to the right exposes what are actually useful printer functions. Really this seems like a tablet app more than a PC app. Unless you are using a tablet don't bother....

Bill · 7/22/2015
Remarkably useless

This app only supports newer printers. For the printers it does support, functions are: get driver (does not work on Windows RT) Register product, shop for supplies, and get help. One might think that a "printer control" app would allow you to control the printer in some way--perhaps by bringing up the printer web page--but I didn't see any such functionality. It does allow you to download the scan app, which DOES do what it says it does....

Pony · 7/16/2015
Needs serious updating!

As a Windows 10 Insider tester I have had so many problems getting this App to work properly. Part of this is that every time a new build comes out I have to re-install my new HP wireless printer and every time it is a challenge getting this App to work properly. A HUGE part of this is that when older HP products are deleted from other computers on my Network they are not properly deleted in the Registries. This causes the App to see them again and again. And trying to add a new printer is not as easy as it should be ! Please get this ready for Windows 10 !!!!!!!!!!!!

Robin · 8/16/2015

I love this printer and the apps associated with it so that I can be in any room in the house and on any device linked to it and get my work done.

L · 8/12/2015
Love this printer and App

Love that I can scan easily and fast. Will be testing on Win 10 now.

Harry · 8/14/2015
Great as my booklet publisher

The versatility of this machine (ink-jet printer, copier, fax, scanner) makes this a superb supplement to my workhorse, a Lazer Jet Pro 200 (m251nw) and allows e to actually do different projects at the same time.

Michael · 7/30/2015
Total failure

The stupid app doesn't find my Officejet J4580 at all. The old way tells me that Win 10 isn't a supported operating system, so what am I supposed to do? I share this printer with two laptops, so we're all without a printer. Also, I installed it, booted and it disappeared.

Brenda · 8/25/2015
HP Printer will not work since installing Microsoft 10

Unable to resolve issues. Prints heading and black smear then may or may not print a second or third try to get a clean copy. Wasting a lot of ink and paper. This app did not link to HP to help resolve the issue.



  • Check supply levels and view error messages.
  • Connect to other HP printers on your network.
  • Start scan and print jobs.
  • Order original HP printing supplies, register your printer, and get HP support.
  • Perform maintenance tasks and change printer settings.
  • Create high-quality documents from the camera-enabled HP PageLift feature.
  • Launch HP Connected and access services like HP ePrint and HP Instant Ink.
  • Set Scan to Network Folder and Scan to Email options.
  • Run Fax Setup Wizard to configure fax settings.

App details

Version notes

What’s new in version 55.0: • Scan to Network Folder and Scan to Email printer settings • Fax Setup Wizard • Link to HP Print and Scan Doctor • Link to HP Universal Fax Driver • Expanded support for older and new HP printer models • Usability improvements • Performance enhancements • Minor bug fixes

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