Ratings and reviews

Average customer rating

0 stars out of 5
17K ratings

Rating snapshot

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4 stars out of 5
· 11/3/2015
Really people?

I really don't understand all the complaints. I clicked one button, it installed, it worked perfectly. So they try to make this easy for the non technical people but they still don't get it... sad.

1 stars out of 5
· 11/20/2015
Can't copy or print a document

If you install this, the only scan you can get it s .jpg picture. Can't save it as a .pdf, or as a .doc or anything else. And you can't save it anywhere except where the app does and then can't change that apparently... as it is, the app is totally useless for scanning documents to send with an email or to save in a documents folder.

1 stars out of 5
· 10/31/2015

It says I have the app and shows my printer is offline when it isn't. Forced to use cable. Thank you HP for making me lose 2 hours of work at my hourly rate of $300/per hour. Now, how will you compensate me and get my printer back to working normally without this app! True rating: -10

3 stars out of 5
· 10/22/2015
App needs work

App seems to work with wireless networked printer. Can't print borderless prints with the app. To print borderless photos you have to go to windows explorer and pick out photo, right click, hit print go into advanced settings and click borderless photos. Then print. The app just can't do it. Other than that it seems to work ok.

1 stars out of 5
· 10/28/2015
Who can figure this out?

I have been trying to figure this app and installation out for over an hour. What happened to the easy to use HP in the past. AND no I do not want HP talking to my printer and computer 24/7. It makes me want to go buy another brand after being a loyal HP customer for 20 years. What happened to a printer that just printed what you wanted when you wanted it?

1 stars out of 5
· 11/6/2015

After fighting the need for a windows account just to download this app, it doesn't even recognize my printer/scanner as a scanner. This was the only reason I made a windows account and downloaded the app.....going back to my Linux machine to scan my document from the same printer/scanner not recognized by windows.

1 stars out of 5
· 11/10/2015
App Error

The application is trying to update, but every time it runs into an error making it so I cannot use the app

4 stars out of 5
· 11/16/2015
HP printer

It's very useful and convenient app

4 stars out of 5
· 11/12/2015
Great stuff

Easy to use

5 stars out of 5
· 10/15/2015

so far so good easy to work with.im trying to register it how?

stars out of 5


  • Check supply levels and view error messages.
  • Connect to other HP printers on your network.
  • Start scan and print jobs.
  • Order original HP printing supplies, register your printer, and get HP support.
  • Perform maintenance tasks and change printer settings.
  • Create high-quality documents from the camera-enabled HP PageLift feature.
  • Launch HP Connected and access services like HP ePrint and HP Instant Ink.
  • Set Scan to Network Folder and Scan to Email options.
  • Run Fax Setup Wizard to configure fax settings.

App details

Version notes

What’s new in version 58.0: • Optimized for Windows 10 • New navigation menu

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