Ratings and reviews

Average customer rating

0 stars out of 5
63 ratings

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5 stars out of 5
· 11/11/2015
Remote Access

This PC tool is very easy to use. The remote access give total control over the target PC. Excellent tool.

4 stars out of 5
· 10/5/2015
Easy to use

So far the best remote software I've used. No need for credentials because the customer starts the session. Very easy to use.

5 stars out of 5
· 9/16/2015
Love the App!!!

I have been using IHC for many years and amazed how they keep up with the current technology. Great and easy to use. I really like how fast it runs. Keep up the good work.

5 stars out of 5
· 11/12/2015
Great Customer Support

I tried a few different remote solutions before I choose Instant Housecall Remote Support for my Bookkeeping business. I was sold on the ease of use and excellent customer support. I have been using it for almost a year now.

5 stars out of 5
· 8/9/2015
Great App

Changes the perception on how to do Remote Support. Great product and easy to use.

5 stars out of 5
· 8/25/2014
Love this app

This app allowed me to teach my friend how to scan his computer and learn new things about his computer all done remotely. Even better I helped his computer run faster right before school. Not only did it allow mw to help him it allowed us to save transportation. All done online for FREE. Unlimited . If you have a business I recommend you buy this product its cheap and totally worth it. For those like me whom only need it once in a blue moon this app is free and very convenient easy to use.

5 stars out of 5
· 5/21/2014
Works great!

Used it several times for business and non-business. super easy and convenient.

2 stars out of 5
· 4/7/2014
Not able to actually work on another PC

When tried to remotely control my PC from Nokia 2520 (Windows RT 8.1) the cursor position not in the same position on the PC as it showed on my 2520. So was not able to open up the files I wanted remotely without being able to look at PC screen and adjust cursor to the correct position.

5 stars out of 5
· 7/30/2015
I.T. Made Simple

This remote software offers a great set of tools that most I.T. pros have been using for years in one tidy package. I am truly happy with all I can do with this remote support app and my customers are amazed at how easy it is to use and what I can accomplish. Keep it up!

5 stars out of 5
· 3/11/2015
Great Software and Support!

I have been using this software for a couple years and it works great! If ever have any questions or concerns The instant Housecall Team is Prompt with helping me with my concerns. Thanks Instant Housecall!!

stars out of 5
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Features

  • 4 Types of Remote Support ::: On-Demand for break/fix, Unattended Remote Access for managed PCs, Time-Window, & Remote Hardware Repair
  • Zero configuration ::: effortlessly connect through firewalls to any PC or Mac with no pre-installed software, SSL/TLS encryption
  • Tools for Techs ::: reboot (incl. safe mode), transfer files, create restore points, and brand it top-to-bottom for your business
  • 100s of automatic repairs ::: Streamline operations with automatic Windows and Malware fixes
  • Desktop & Tablet ::: great with mouse and touch. Pinch or Ctrl+Mousewheel to zoom the remote desktop, pan across multiple displays
  • Thumbpad ::: easily control the remote PC with the innovative thumbpad (seriously, it's really good)
  • Collaboration ::: transfer calls between techs, conference calls for escalations
  • Session History ::: keep track of customers, notes, and refer back to session history
  • Multitasking ::: stay connected and switch between up to 10 computers at the same time
  • PC or Mac ::: control any XP/Vista/7/8+ PC or Mac from your Windows desktop or tablet
  • The best remote support on Earth. We can prove it. Install now, experience it for yourself

App details


Version notes

See instanthousecall.com/support for release notes.


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