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0 stars out of 5
619 ratings

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3 stars out of 5
· 11/20/2015
Good on desktop, not on phone

The latest update is an improvement over the old version in that it loads much more quickly and doesn't error out nearly as much. The problem is with the Windows Phone version - it is now impossible to control anything from the quickview screen. Tapping on an option to turn on, off, or more is simply ignored, and the menu goes away without doing anything. If I tap through to a particular room, it will register my requests about 80% of the time (the rest of the time it still ignores my taps). I find I have to use Cortana if I want to control anything with my phone. I had hoped for a fix by now, but still nothing... *Update 11/20/2015 The app does not work on W10 mobile - it just closes immediately. At this point it's useless. Hoping for an update soon.

4 stars out of 5
· 11/26/2015
Insteon failed on my new windows 10 phone

I have the IP cameras going with a couple of other devices to install. So far so good. The Insteon support was awesome at helping me port the IP cameras through my router so I can access them remotely. I just upgraded to a Windows 10 phone and the Insteon app quit working. Crap

1 stars out of 5
· 11/18/2015
Very poor support for the Windows platform

Most features like push notifications, Insteon hd camera support etc are not supported by this app. Support suggests to find an alternate application to use instead of their own for Windows. Very disappointed.

1 stars out of 5
· 11/8/2015
Disappointing - perhaps insteon's last hurrah

Having invested thousands in Insteon, I am always willing to give these folks a chance. But insteon just doesn't work anymore. I've had a functional system at two houses for several years. However, as soon as I started trying out the new insteon windows software, the whole system has fallen apart. It is really quite remarkable that the company that made this great hardware has completely lost it when it comes to software solutions. Too bad they are also losing market share, so the opportunity for a third party solution is dim indeed. If you are just starting down the home automation road, I suggest you look elsewhere. After dropping another $100 on the new hub, and spending countless hours installing and uninstalling and creating new accounts, I am ready to quit - this company can apparently no longer deliver solutions.

1 stars out of 5
· 11/22/2015
Where can you add a link on your desk

Maybe I am missing it, but where is the link to add to the desktop, I keep opening it through store, I don't want the store, I can't stand how these computer companies are shoving their stuff in you face, it is as if the computers and programs are free - I will pay for the hub app, just get out of my face. also if you are having trouble on phone connecting there is another update NEST products rule

3 stars out of 5
· 11/2/2015
Notification delay.

While programming the devices to the hub was easy, it was too difficult to setup the hub to send notifications via the internet. The system has long notification delay via cell network. It only gives timely notifications over wifi. Unable to connect to the hub via cell network.

1 stars out of 5
· 11/18/2015
Not user friendly

the title says it all! The product seems ok at best, but some of my schedules only partly work, will turn on but not off. I would give it a pass.

1 stars out of 5
· 11/17/2015
can't even get camera setup

I've been trying to connect a 75790 cam up. No easy plug and play, been trying for 3 days, taking cam back to Menards

2 stars out of 5
· 10/28/2015
Needs an update to fix features not working

Last years version of the app worked pretty good. There were many improvements that were needed. But it was useable. The current version is a train wreck. Features that used to work don't, It is slow to connect, push notifications don't work. The location can't be set so that any time on the hub is problematic or incorrect. Devices, that can be added can't be configured. Devices can't be scheduled. Schedules appear to be created but never work. Some devices can be connected but not configured. Some devices can't be connected or configured. This is all documented on both Insteon and Smarthome websites and discussed on WindowsCentral. There is no indication from Insteon/Smarthome when there is going to be a truly working version of the app. As folks have said, "there is so much potential here..."

1 stars out of 5
· 10/18/2015
Can't do advanced programming

the hub and app won't allow for programming of individual keypad buttons. only the main device buttons can be programmed.

stars out of 5


  • Control your home from your Windows 8 device
  • View / Control INSTEON IP Cameras (SD and HD)
  • Easily create schedules for lighting and devices
  • Instant alerts from sensors
  • No monthly fees
  • Works with the INSTEON Hub
  • Easy to follow onscreen wizards for fast setup
  • Quick status of sensors with the Quick View page

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