App details


Version notes

Bug fixes. Thanks for your feedback!


Ratings and reviews

Average customer rating

0 stars out of 5
37 ratings

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1 stars out of 5
· 3/16/2016
No longer supported by KLM

Right after installing it shows a message that you should use the mobile website. Even though klm promotes the app on their website.

1 stars out of 5
· 10/29/2015

Very bad. Doesn't even keep track of my travel details (like passport info). New flights don't show up. Pretty useless...

2 stars out of 5
· 9/30/2015

After reading the other reviews I was wary of the app quality but it is better than reviewed by others. The ability to check in, select my seat and add security info was what I needed so the app worked well for me. Would give 4 stars if I could save my mobile boarding pass. Update: After I missed a flight and was booked for the same flight the next day, the app continued to show my missed flights and my new flights. It did not enable me to check in or even verify my flight details. This error repeated on the KLM website and at an airport kiosk so that may not be app specific. Changing to 2 stars for this reason.

1 stars out of 5
· 11/10/2014

Can't download boarding pass!!!!

1 stars out of 5
· 10/23/2014

App used to work well for me, could check in, get my boarding pass, but now it tells me the following: 'Dear customer, this version of the KLM App is no longer supported, bla bla latest version bla bla.' which is a pretty cool message considering I have installed the latest version ...

1 stars out of 5
· 10/23/2014

Beneath the quality of the Airline. The app tells me I cannot change seats as this version (updated today no less!!) is 'no longer supported' for that action.. KLM please get your s#it together...

2 stars out of 5
· 10/17/2014

As much as I like flying with KLM or their always polite and nice Service, this App however is not a good Windows Phone experience. Many functions do not work properly - incl. buying tickets through the app (formatting is really bad & it stops working at a certain point in the buying process) or saving a boarding pass to the device just hangs in an infinite loading display. Also would it be great, if one could pin a boarding pass to the start screen or if the App would use live tile integration. Additionally, with WP 8.1 it would be fantastic if the mails send with the ticket information would contain the proper meta data for Cortana to be able to pick it up for tracking - or being able to directly from the App to add travel information to Cortana or the Wallet. I just can't give this App more than 2 Stars. :/

1 stars out of 5
· 9/28/2014

What a worthless app. It adds nothing! Not even notifications. I am glad I will be flying Delta. Even on iOS the app is totally broken and on the same level without notifications. I thought KLM could do better than this.

1 stars out of 5
· 9/27/2014

Useless app, constantly crashes on login. This app was made in five minutes without any sort of quality control. Update: App was recently updated and does not crash when logging in anymore, but throws an error when I try to see mileage summary. Please, KLM, put just a few hours into this app to make it more useful.

3 stars out of 5
· 5/10/2013

Latest version on WP8 reports wrong date format on tile (confuses date format and actual travel date between u.s. And European date formats) - version on WP7 seemed to correctly display the right date on tile -- best solution is probably to use written month names instead everywhere in app/sites.

stars out of 5
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