Ratings and reviews

Average customer rating

27 ratings

Rating snapshot

  1. 5
  2. 4
  3. 3
  4. 2
  5. 1
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Adam · 5/1/2014
I would rate negative stars if I could, read why:

Edited to fit in review box. Sent to Absolute pressroom @ becky.obbema@interprosepr.com Initially, I tried to login through the windows 8 store Lojack application: I does not recognize my credentials, w/attempts more than 6 months apart on different machines by different manufacturers. Clicking the support link in the same app redirects to a generic 404 page. Next I visited the absolute website, logged in, and clicked for global support. Populated the required fields, and submitted. That times out. Mind you, this is not just today, but since I've had the account for almost about a year now. I haven't even gotten into being charged twice for the same 3 year subscription! (Readers check your bank statements) Right about now, you're probably wondering why I sent this to the press room. Thank you for asking! The answer is, having exhausted support options, I must guess that you have the contacts to get this into responsible hands, if a support department in fact actually exists.

Orlando · 11/15/2013

The ability to locate and lock my laptop from anywhere!!

Faisal · 11/18/2012
Needs more features

Currently it only shows you the status of the computer. Would be useful it if worked like web version (eg. Locate shows map, when last called, IP, etc)

Michael · 3/13/2014
Possibly a phishing scam.

Tells me I have no internet connection. Just posted this review online with that same "non-working connection" after changing Lojack password.

William · 10/12/2014

My car was taken and my laptop my laptop was in the car, lo-jack found my laptop and my car because my laptop was in the car my laptop hook up with the free wifi and lo-jack found it.

Reviewer 9856 · 6/1/2013
App does not work!!!

Get an invalid login - everyone is getting this error. I really got to wonder how well my device is protected if you can not even log into this app.

Gordon · 4/10/2013
Worthless junk

Despite the fact that I can verify my userid and password are valid, the app claims they are not and will not allow me to log in. Don't bother with it.

John · 12/22/2012

Can't log in. Won't recognize user name/PW

Randy · 12/24/2012
Can't Log In

Looks nice but says log-in is invalid.



  • a list that shows all monitored devices in your account
  • the status of your monitored devices and licenses
  • delete data from your monitored device
  • lock your monitored device
  • locate your monitored device
  • recover your lost or stolen device

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