Ratings and reviews

Average customer rating

0 stars out of 5
5,417 ratings

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1 stars out of 5
· 11/27/2015
Just flat out doesn't work. TOTALLY UNRELIABLE.

A 3 to 1 ratio of negative to positive reviews should tell you the total lack of quality of this app. It's a disaster if you have more than one mail account. It doesn't show you which account you are in when you open the app. Emails NOT syncing. If I go online there are a bunch of messages waiting. The app NEVER shows any messages even when you hit the button to manually sync. Doesn't show any error messages so the app thinks everything is working fine. Calendar doesn't work either. Doesn't show holidays even though I have them selected. Windows 10 is so poorly written that the popup window for settings in this and other apps doesn't fit the screen. Can't even scroll down in the window. I have to turn my laptop sideways to get to the save button. No select all in mail so you have to delete one at a time. The problem with that is the delete button moves back and forth so it's never in the same spot.

3 stars out of 5
· 11/27/2015
It's clunky

It works with gmail, which is great. It doesn't work with yahoo mail very well, which is very disappointing. When I use it with yahoo, I can see headings (subject lines) for emails. However, I can't read them. It seems like it takes forever to retrieve the data. I don't know if it's a yahoo or windows compatibility issue but it does seem like it's something that should have been worked out all ready. Basically I have to got to the bloody yahoo website and sign in, which defeats the purpose of a client. All I want is a simple email client that works. I may go back to using Thunderbird. Again, it does work well with gmail. I would like for there to be a way to manually refresh or sync the calendar. Or if it already has that function, a much more intuitive "button".

2 stars out of 5
· 11/27/2015
regressions from prior versions

Update 11/26/15 - the app is more stable now, only crashing once in a while. Notifications still broken. The desktop mail app keeps getting rebuilt from scratch every Windows release. With this release we gain a nicer overall look and feel, but lose functionality like email multi-selection, folder management and sorting. Notifications almost never work and the app crashes frequently. And there have been nonsense UI decisions - like a narrow list view that truncates mail subjects (and can't be enlarged) and a calendar icon that opens the separate calendar app. I strongly prefer the online Outlook.com site, and wish for the app to function the same.

1 stars out of 5
· 11/26/2015
Was good, until it stopped displaying notifications.

This app worked really well up until somewhat recently. After the latest Threshold update, it stopped displaying new mail notifications. I've gone through every forum and Microsoft's help center, (Ensuring the privacy setting were set in such a way as to allow the app to access my Hotmail and that it was the default app.) alas I was not able to get notifications working again. Strangely enough, it will display new mail notifications if I have I'm in settings. It's always the little things that Microsoft can never manage.

4 stars out of 5
· 11/26/2015
syncs very late

the new mail app is good, but it has a problem with syncing most of the times. it doesn't sync fast when any new mail comes. if syncs very late. when I open the app, then it tries to sync, though it is set to sync automatically. please tr to solve the issue.

2 stars out of 5
· 11/26/2015
Big from Live Mail 2011

The options are limited and the functionality is clunky. I use Windows Live Mail at the moment and I have the option to have the sometimes lengthy subject lines and email previews span the width of the window. The new MS app has only one (vertically arranged) layout available. I have multiple email accounts and folders within them. On Live Mail, I can see my folders (and notifications of any new messages there) and view the contents by clicking on the folder name. With this app I have to select the folders heading and navigate to any folders I need to review. Not difficult, but a lot more trouble than just glancing at the screen to see what's there. I hope they have some upgrades to this soon.

3 stars out of 5
· 11/26/2015
how do I know when something is sent

there have been improvements. The first iteration in Win 10 was pretty unusable. Now, I still have no clue when an item is sent. I can even go to sent and still not see it. I call those I sent an e-mail to and they did get it. But letting the user know their e-mails are sent is pretty bad still. Also, it isn't updating the mail program's live tile in start area when an e-mail is deleted, etc. Really needs more fixing and allowing better and easier management.

1 stars out of 5
· 11/27/2015
This app is crap

I just want to color code my calendar for each of the different types of events I have everyday. I want classes to be blue, work to be purple, appointments to be green, and everything yes yellow, which really isn't asking for much right. Except I can't color code anything whatsoever the only way I can use different colors is to create different accounts which doesn't make sense. Why would I need to use different accounts for my calendar. This seems like such a simple concept to color code and it is literally all I ask for in a calendar app and yet here I am writing this review. Don't waste your time with this app, I'm sure this another app out there that works so much better.

3 stars out of 5
· 11/25/2015
It was ok when it was working........

On the 19 Nov 2015 it decided not work. just so happens on that day an update KB3120677 had been installed. The App would open but there no receiving mail. Tried add another Account and helas you get a error 8007054e. Tried to reinstall this App, no easy quick way to be found.

2 stars out of 5
· 11/23/2015
Fix the live tile

Both the live tile and the lock screen will claim that there is an unread email even though there are none. Fix this, as it provides misleading information. Thank you, otherwise, its a pretty good app.

stars out of 5


  • Crafting emails has never been easier or more powerful, with the familiar and rich capability of Microsoft Word built into the authoring experience. Simply insert tables, add pictures and use bullets
  • Keep up with your inbox with new touch gestures that help you read, sort and archive your mail.
  • The navigation bar provides a quick and convenient toggle, allowing you to move freely between your email and your calendar to get things done.
  • Calendar is optimised for Exchange, with rich support for arranging meetings and managing a busy schedule.
  • Calendar provides helpful, powerful views of your schedule like day, week and month.

App details

Version notes

What's New • Added portrait week view for mobile devices • Added context menu quick actions for calendar events on mobile devices • Added full screen reading for phablets • Fixed bugs and top crashes

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