Ratings and reviews

Average customer rating

0 stars out of 5
112 ratings

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2 stars out of 5
· 10/15/2014
Logging in Issue

It was fine for the first few days. But I can no longer log in. The suggested fix online that was given a year ago didn't help. A suggestion for a feature is a button to automatically update from server

3 stars out of 5
· 9/22/2014
Feature Request

With recent updates to the app we've noticed some things have stopped working. When we create an opportunity and attach an activity to it, when we come back to the record later within the app, the activities attached (regarding) the opportunity are not listed. They show up correctly from the CRM web site so we know it's not a server-side issue. We've also noticed some problems within the app when adding "users" to an appointment. The appointment gives an error when we save it. This does not happen from the web site.

2 stars out of 5
· 4/17/2014
Barely There

Two key upgrades needed for sales and enterprise leaders: 1. Option to customize default Sales Dashboard to start with organization level rather than individual 2. Integration with actual sales performance to goals so organization and individual performance can be tracked.

4 stars out of 5
· 2/4/2014
so far so good

like it, MS got the UX right. UI needs some help but its an easy touch experience made for modern sales needs

5 stars out of 5
· 1/2/2014
Great leap forward

The mobile app really gives some strong capabilities, between the modern interface and the semi-offline capability, it really helps in the day-to-day use of CRM, especially when away from the office.

5 stars out of 5
· 12/18/2013
Great app!

Love the offline capability.

5 stars out of 5
· 10/21/2013
Fantastic app

Fast, stable, includes some really great functionality not found in the full application, like cross entity search. To Matt who gave it 2 stars and said that it always thought his surface RT was offline--this is because the app is in offline mode. Click the word "Offline" and reconnect it--you will then be online.

5 stars out of 5
· 12/26/2015


1 stars out of 5
· 11/18/2015
Does not work with Windows 8.1

I have tried with different CRM Online accounts and it does not work when using this app from Windows 8.1 - get the error "Your server is not available or does not support this application". #FAIL from Microsoft. And why us the most recent review of this app from 2014? Is Microsoft blocking negative reviews?

5 stars out of 5
· 12/13/2015
good experience on tablet

good experience on tablet

stars out of 5


  • Access your activities, accounts, contacts, leads, and opportunities from an easy-to-use dashboard
  • Quickly enter customer data with only a few taps
  • Track progress for key performance indicators visually with charts
  • Access your personalized views so that you see the data most important to you
  • Instantly access the information most important to you by pinning tiles to your Start screen or app dashboard

App details

Version notes

What's New: • Support for Chinese and Japanese languages • Bug fixes

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