Ratings and reviews

Average customer rating

0 stars out of 5
853 ratings

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2 stars out of 5
· 1/27/2016
Ok but..

Nice layout of showing my phone is connected to my desktop with memory information but I am unable to sync photos using photos app. There is no ability to auto sync. I wish I could do a lot more with Phone companion by owning a Windows Phone.

1 stars out of 5
· 1/15/2016
Will not recognize Lumia 950

I can't access or sync my files. Thank you Microsoft for designing buggy software. Much appreciated. I just spent 2 extremely enjoyable hours copying files from my computer to my LG G3 (no sd adaptor on computer). So I could remove sd card and then spend an hour copying to my 950. In all, 3 hours spent doing something I should have been able to just plug in and hit sync and be done with.

1 stars out of 5
· 1/25/2016
Mystery Program

It will not open as other reviewers have described. Even worse on my Pc, it a window keeps popping up with a wheel spinning in the center. I click on the X to stop it, but it comes back up repeatedly. Like others, I have not been able to delete it or reinstall it. Why is Microsoft not doing anything about it? It popped up 3 times while I was typing this short message; very frustrating.

1 stars out of 5
· 1/3/2016
Doesn't work and can't repair

I've had some problems with several built-in Windows apps, including Photos. It's "installed" but it won't open. Also, it can't be uninstalled as far as I can tell, so I can't reinstall it to see if that helps. I've tried several "fixes," but none worked. Other apps not working include maps, calculator, phone companion, movies & TV, people, sports and voice recorder. It would be nice if all the apps worked, but, unfortunately, they don't. So far automatic updates hasn't fixed these, and there are no updates within the store to fix these apps.

1 stars out of 5
· 12/27/2015
Doesn't open

Been trying for ages to use the feature but the app doesn't open. Need fix ASAP!!

1 stars out of 5
· 12/19/2015
You'll Get Ahead with Functionality

At this point, just make it so we can drag and drop/sync from android to our Windows PC. This is what worked. The data collection train left a long time ago and you're just aggravating us now. I have to download new stuff and sign in all over the place just to do something that was already working fine? No. I'll use Google Drive to do all of my transferring just to feel better about myself with the knowledge that I'm thwarting Microsoft's limpwristed efforts.

5 stars out of 5
· 12/21/2015
Just used with my Android wow handy little tool

How easy is that click & all info on my Phone readily available. Quick connect tells me all on my phone love it. Before connecting to a cell phone was a pain now it just pop & voila ready roll. Will let know if issues come up.

2 stars out of 5
· 1/26/2016
Where's my Photos

Was working fine, went to view a photo, it starts to load then disappears. when I try to find my photos in file viewer, it gives me an error. I can find photos using another photo viewer?

5 stars out of 5
· 1/23/2016
Works great with my Lumia 640

would like to be able to access more of the phone and control more all in all it works great thoughj

1 stars out of 5
· 12/2/2015
More work for the consumer with no benefit

I already dislike having to manage my phone by syncing and reorganizing photos and music. Now it's made worse with this app that forces you to do everything manually. This is worse than using iTunes, and I hate using iTunes.

stars out of 5


  • Get all the things you love from your PC on your phone or tablet.
  • Step-by-step instructions to make sure your stuff is synced.
  • Links to download free Microsoft apps to help you sync your music, photos, and more.
  • Tips and tricks on how to make sure your Windows 10 PC and phone or tablet work great together.
  • Get phone or tablet battery and storage status or transfer files manually when you plug in your device to your PC with a USB cable.
  • Works with Windows, Android, and iOS devices.

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