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Average customer rating

191 ratings

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Jeffrey · 8/31/2015
Why No Music Syncing?

This app doesn't do much. It gives you a short cut to transfer files with windows explorer. It allegedly gives you the ability to sync photos to your PC, (but didn't work for me). But it doesn't allow me to sync music between my PC and my phone? This is very fundamental functionality and should have been a prerequisite to launching windows 10. Very disappointing.

Scott · 8/31/2015
Needs to be a better way to sync music

Yikes - I encourage you to find a better way to sync music and playlists.

Zvikomborero Vincent · 8/23/2015
Doesn't do anything

MSFT, you deprecated a good app and replaced it with a non-functional one. Bring back the old app. Can't sync playlists and music with ease anymore.

Reviewer 3482 · 8/23/2015
Why no hardwire connection ?

I use to have the Verizon Droid installer/driver on Windows 8.1, now I have to use this app to "sync" content like photos, never mind I can't move my music files from notebook to phone. This is such a step backwards. Let's get away from "apps" and back to programs that actually do things. One last thing why do I have jpg files in 5 different places, and can't marry them to one program or app, or whatever it's supposed to be ?

Nicole · 8/22/2015

Please just bring back the Zune transfer interface and layout. Why are you guys doing this? Seriously my Zune software was so EASY to use. I know there were probs but from a standpoint of transfering music it was the best. You could set it up not to duplicate and where to put the file and then all you had to do was plug it in. AND it had a three column search from left to right of artist/album/song. You could scroll click an artist and it would show the albums. Click the album and the right column showed the songs. There was NO BACK AND FORTH. Making playlists was a dream. Drag and Drop. Please Microsoft I'm busy and have three kids - this should not be a sit down and think about it task.

Lance · 8/20/2015
Doesn't sync music from Groove to Windows Phone 8.1

I have been trying for 2 days to copy music playlists from the Win 10 Groove App to my Windows phone 8.1. Doesn't work. even tried signing up on the XBOX Music subscription because it said I can sync if I have that, however, that was not correct either. Appears the Groove App is not compatible with Windows Phone 8.1 - even though they are both newer Microsoft products. Clearly they really messed up on this & of course I can't use the Zune desktop software to sync with Windows Phone 8.1, only 8.0 & below apparently.

Sven · 9/1/2015
Completely pointless app

As everyone else has said, this app is pointless. It doesn't actually do anything, just tells you to open File Explorer to copy stuff manually like you're using a USB stick. The worst part is, the description on the app and the web page for it say otherwise - that it lets you sync your music, yet it doesn't. This is a massive step backwards from the Windows 8.1 app, which had a really good music syncing tool. Luckily, you can still download, install and use the Windows 8 app on Windows 10.

Jonathan · 8/16/2015
Bring back dedicated software for syncing WP!!

This app just lists some instructions! Completely pointless. It's telling you to just use File Explorer for music, or use OneDrive. What a downgrade from the Zune Desktop software a few years ago! That worked brilliantly! Windows needs a dedicated desktop app to manage music, photos, and videos. I use OneDrive a lot, actually. Works great. However, I own a lot of music, and don't want to pay yearly for extra storage to manage music I already own!! Using File Explorer takes several hours if it works!

Abhijeet · 8/15/2015
The old one was better

the earlier app used to show exactly whats on the phone and lets choose what you want to save on PC. also had find you phone feature for Windows phone. THis one launches phot import app and imports photos based on time line. however I found out that it messed up the timeline and all my new and old pictures are now in the same folder. Also does not offer the option to delete the pictures and videos from the phone, for that you have to use explorer. its a mess. If I have to use explore then why do I need this app for. its just a big advertisement for windows 10 and is not as useful as the previous app.

Jamison · 8/16/2015
Doesn't do anything

This app only shows its features. It doesn't really do anything. It's garbage. I used to use the windows phone desktop app and I could easily sync and update my playlists by just plugging it in. I have decided to use Windows Media Player to update my playlists now.



  • Get all the things you love from your PC on your phone or tablet.
  • Step-by-step instructions to make sure your stuff is synced.
  • Links to download free Microsoft apps to help you sync your music, photos, and more.
  • Tips and tricks on how to make sure your Windows 10 PC and phone or tablet work great together.
  • Get phone or tablet battery and storage status or transfer files manually when you plug in your device to your PC with a USB cable.
  • Works with Windows, Android, and iOS devices.

App details

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