Ratings and reviews

Average customer rating

0 stars out of 5
64 ratings

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2 stars out of 5
· 5/24/2013
Weak Signal Strength

Although being able to have wireless internet without an annual contract is a great feature, the over-all product (T-Mobile 4G Laptop Stick) has very poor signal strength with only 1-2 bars at any given time and this is within an area (per the location map) to have full strength. Very disappointing product for me!

1 stars out of 5
· 5/15/2013
Not a my.t-mobile.com app

This appears to only be useful if your Windows 8 machine has a SIM card and T-Mobile plan. Based on the name of the app "My T-Mobile" I had assumed this would give me convenient access to my phone's account. It does not.

1 stars out of 5
· 2/6/2013
App doesn't work consistently

Yes, this app is only useful for folks with tmobile broadband on their laptop/tablet and when it works it's good - gives you constant updates on how much data you've been using. BUT - it only works half the time! For unknown reasons it usually crashes as soon as it starts, bringing you back to the start screen. I've tried reinstalling the app, updating win 8 drivers, using app diagnostic tool, refreshing Win 8 - nada. Delete this app and just use the mytmobile website to track usage.

1 stars out of 5
· 11/12/2012
Will not log into my account

Provides quick links to T-Mobile website (contact us, coverage, etc) but will not log into my account and thus of no worth to me.

2 stars out of 5
· 11/8/2012
it'll be cool to have it, but..

I wanted to have this app on my laptop but it requires actual device with a sim card.. I really want the option when I can just log in to my t-mobile account and have all info about it. saying "no" for now

5 stars out of 5
· 11/6/2012
Works great/Looks great

Installed this app on my Win 8 machine and I was able to use my T-Mobile device straight away. The UI looks great an is easy to use.

1 stars out of 5
· 4/2/2013
app just crashes..

got auto update today.. previously it worked sort of ok and occasionally crashing. with the new update today, it simply just crashes every time you click on it.. never makes it past the T-Mobile logo..

1 stars out of 5
· 5/7/2013
Can't Access Account

Nothing but a web portal with no actual information. Not worth the cost (free).

1 stars out of 5
· 10/9/2013
Do not download unless....

Your PC is equipped with a T-Mobile card and plan. Why oh why T-Mobile can't you make this so anyone with a T-Mobile plan can log in to check their account? Downloader beware. I'll keep this installed for now in the hopes that a future update will make this useable. Blah.

1 stars out of 5
· 8/24/2013
worst service ever

the service sucks big time it is always shutting down every ten minutes the network will restart

stars out of 5

App details

Version notes

Updated the application to support T-Mobile Hotspot Devices Resolved issue that may have resulted in errors activating SIM cards within the application