Ratings and reviews

Average customer rating

0 stars out of 5
394 ratings

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2 stars out of 5
· 11/18/2015
Can't select format for saving scanned files (NO PDF)!

The good: The app found both my new MFP at home and an older one at work. And it supports scanning up to 600 dpi (vs. 300 dpi in the Windows 10 built-in app). That's it. The BAD: 1. No way to select output format for scans. I tried to scan a multi-page document in B&W, and got multiple TIFF files, which is absolutely useless! A normal person expects to get a single multi-page PDF file, or at least to have a choice! 2. No way to select the default folder for saving scanned files/images. I had to search through my whole C: drive to figure out where the images were saved, which is not good. I am expecting to be able to rename and move useful scans to the folders where I want to see them, rather than store them "somewhere" in a single folder. 3. Nobody needs printing functionality within the app - one can always print from any particular application, and most printers are automatically recognized by the operating system nowadays. Samsung should rather fix the existing app...

2 stars out of 5
· 11/17/2015
Listed as supported printer, but app says no

I don't like anything about it as I can't install it, use it, of find out why. CLP415 is a version of CLP410, or it always has been. CLP is supported but I "might have to download something" & resulting instructions are in Japanese and I can't figure out how to change that. On and on and on. I just want to use it, not become intimately involved. I've invested way too much time in this printer. Not worth it.

1 stars out of 5
· 9/14/2015
Doesn't Connect to Printer

Samsung should be pretty disappointed in this app. Let's list off the problems. Samsung, in case you are reading this, I am using Windows 10: * With their forced aspect ratio, it's only possible to use it in full screen mode * It does not connect to my printer, a 1-year old machine that we bought from a major retailer, not some corner case model * Every link that I click on brings up two pages in my web browser * The help link takes me to the Korean Samsung page - I am not in or near Korea Come on.

2 stars out of 5
· 10/14/2015
Loved it until it stopped working

Worked well, enjoyed it for scanning and then it crashed. Says printer is offline and there is power and cable connection problems. FIX IT!!!

1 stars out of 5
· 11/12/2015
Doesn't work

Don't buy a Samsung printer. Driver does not work with Windows 10!!.

1 stars out of 5
· 9/18/2015
Crashes Everytime Opening

Can't use App because when it starts to open it crashes and closes.

1 stars out of 5
· 10/4/2015
Crashes immediately

Not working for quite some time

3 stars out of 5
· 3/20/2015

This app does not work very well it stay offline all the time when the printer is online. I would like to see them do more work with this app it could to a great tool not now don't even waste time using it for printing. just use the manual.

3 stars out of 5
· 2/4/2015
Good while it lasted

I installed this app for my Samsung ml 2165w and it worked well. Now it said my printer is offline. I attempted to reinstall, but now store says its still installed.

1 stars out of 5
· 2/19/2014
Printer Offline

Every time I try to add my printer is shows it as offline. Does not seem to work with the Samsung CLX-3175 and Windows 8.1. Please fix it.

stars out of 5


  • Monitor the status of your printers and show printer information
  • Scan directly from your MFP and save images as JPG, PNG, TIFF, BMP or PDF with useful features like rotating, flipping, or cropping, etc.
  • Print images via Share charm
  • Features allow for troubleshooting, supplies ordering and configuring your printers
  • Advanced settings allow users to configure machine settings, network settings, address book (for MFP only) and maintenance.
  • Pin to start for quick scanning and browsing images stored on your PC.

App details

Version notes

Support image printing via Share charm. Support most of Samsung laser printers. Improve scan features. Performance, Scan profiles, Book scan, Image library. etc. Allow a user to tap a NFC-enabled printer to print, scan and add device.

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