Ratings and reviews

Average customer rating

377 ratings

Rating snapshot

  1. 5
  2. 4
  3. 3
  4. 2
  5. 1
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james · 5/24/2014


ALICIA · 2/25/2014


faria · 10/16/2013


R · 3/20/2015

This app does not work very well it stay offline all the time when the printer is online. I would like to see them do more work with this app it could to a great tool not now don't even waste time using it for printing. just use the manual.

Beau · 2/4/2015
Good while it lasted

I installed this app for my Samsung ml 2165w and it worked well. Now it said my printer is offline. I attempted to reinstall, but now store says its still installed.

mike · 6/11/2014
Doesn't work with Win 8.1 and Kapersky

The combination of Samsung Printer Experience, Win 8.1, and Kapersky result in the app not being able to recognize a wirelessly connected Samsung printer even though the printer is connected and printing from other aps.

Bob · 2/19/2014
Printer Offline

Every time I try to add my printer is shows it as offline. Does not seem to work with the Samsung CLX-3175 and Windows 8.1. Please fix it.

Heather · 11/2/2013
Does not work!

I'm a technician that has been working on computers for 4 years now and this app does not work at all. The printer I have is set up on the network and prints from the other computers in the household but this app says it's not installed and that the printer is disconnected.

Ramit · 9/27/2013
Works well so far; however...

The app works great so far. It's simplistic and easy to use. It works a lot better than the software that came with my printer (SCX-4729FW). I would seriously like to have the ability to reorder pages when scanning multiple pages into a single PDF file.

James L. · 5/26/2013
Completely Useless

I can see my ML-2525W within the app, but I may or may not be able to access the printer settings, etc. Note that the printer is connected via wireless. That this is an RT machine; I have yet to find an RT/ARM compatible driver for the Samsung printer that I have the good fortune to own.



  • Monitor the status of your printers and show printer information
  • Scan directly from your MFP and save images as JPG, PNG, TIFF, BMP or PDF with useful features like rotating, flipping, or cropping, etc.
  • Print images via Share charm
  • Features allow for troubleshooting, supplies ordering and configuring your printers
  • Advanced settings allow users to configure machine settings, network settings, address book (for MFP only) and maintenance.
  • Pin to start for quick scanning and browsing images stored on your PC.

App details

Version notes

Support image printing via Share charm. Support most of Samsung laser printers. Improve scan features. Performance, Scan profiles, Book scan, Image library. etc. Allow a user to tap a NFC-enabled printer to print, scan and add device.

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