Ratings and reviews

Average customer rating

0 stars out of 5
544 ratings

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1 stars out of 5
· 1/23/2016
Not allowing set up

Wish I didn't have to rate this at all. This is NOTHING like the tutorial videos. Can't set anything up and it won't even read the video files. Can't believe this is actually from the manufacturer of Seagate. I'm so tired of trying to set this thing up, I'm thinking about taking it back and getting a WD.

1 stars out of 5
· 1/22/2016
the windows app SUCKS

The app fundamentally does not provide any value to the product or the consumer. What the consumer needs is the ability to access their personal cloud from both within the home network via a file explorer and from without via the app. It does not do this. It actually provides no use to the consumer at all. The app was a waste of time to develop. It needs to be able to enable me to connect to my device via the internet. That's the ONLY value an app like this could provide. But it doesn't do this or anything really. The app does nothing.

1 stars out of 5
· 1/16/2016
This app is useless

Cannot connect the drive to my Surface 3Pro. Spent hours trying to make it connect as a laptop but Seagate doesn't recognize Surface as a laptop so it makes you have to download this app thinking it's a tablet. But in my case, this app didn't connect to the drive either. Conclusion? Seagate software guys are useless!

1 stars out of 5
· 1/7/2016
Incredibly difficult to set up

constantly is claiming my device is not connected. not enough options for settings or anything while in the app. Spent a lot of money on this device, get it together please!!

3 stars out of 5
· 12/29/2015

software is great Wifi run slow and need to buffer but it don't. I assume it is the Wifi device but it's not I am using software on 3 platforms windows 10, android, apple still having same issue on all devices.

2 stars out of 5
· 11/27/2015
Thin on fuctionality

Tiny text labels - won't scale up when windows is enlarged. Not much functionality. Settings is void of any actual "Settings" options. Can't find Seagate Media external hard drive. Nothing to see here folks.

4 stars out of 5
· 1/6/2016

Play videos and stores them on one device. I sometimes freezes on some videos

1 stars out of 5
· 12/31/2015
This app sucks

The interface for this app bites. It's not intuitive and it's very difficult to learn.

1 stars out of 5
· 1/24/2016
No autodetect of HD in Windows 10

How can Seagate make an external HD that doesn't autodetect automatically with windows 10. Online forums say to install this app, but it still won't recognize it. Worthless HD and software!

4 stars out of 5
· 11/13/2015
Great App, but....

I love this app and the ability to see all my photos and videos. My only gripe is that is goes to the beginning of the list of photos whenever you select a photo to look at. I wish it would stay where you were looking so that you didn't have to scroll through all of your photos again to find where you were looking.

stars out of 5

App details

Version notes

What's new in this release? • Squashed a few small bugs in the process. In previous release: • New cast option – play to Xbox One and Sonos • Now sorts by track in Album view (was sorting alphabetical by title) • Various enhancements / fixes to improve the App performance and stability

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