Ratings and reviews

Average customer rating

0 stars out of 5
131 ratings

Rating snapshot

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1 stars out of 5
· 2/3/2016
I love SugarSync Win7 but I cannot understand Win

Cannot figure out what file do synchronize. in fact none seem do synchronize even though tray icon says all files are up to date. Cannot call the same intuitive screen used under the Win7 desktop version. As a result we are loosing files and information which is not acceptable.

1 stars out of 5
· 11/13/2015

You can't manage your folders with this app. And the standard windows desktop app is so tiny on a surface pro that you literally need a magnifying glass to use it. I've been using sugarsynch for years, I'll be cancelling my subscription now.

1 stars out of 5
· 8/13/2014
Pretty to look at but dumb as a box of rocks

I pay for the larger capacity but since I got the surface pro, I can't access my files. If they can't improve the app... I may have to cancel subscription and move elsewhere

4 stars out of 5
· 2/4/2014
Love Sugar Sync- hate this version

I want my folders back like they were. I can get around that in windows, but can't seem to with sugar sync. And I can't just select folders and have them automatically updated? Yeuch!

2 stars out of 5
· 10/18/2013
Long file names

Skydrive allows one to touch the file 'tile' to show the full file name and details. Why was this missed in Sugarsync?? It is impossible to distinguish between similarly named files. Your Android app even shows full file names. Remember....RT users have NO option other than web.

1 stars out of 5
· 10/31/2012
Broke my heart

Sadly, as others have posted here, the RT version doesn't sync. There is a cache location in a user's profile but changing things there doesn't appear to trigger a sync. I loved this service but I need it to sync on RT.

2 stars out of 5
· 10/28/2012
Not the actual SugarSync app

What this app does, it does beautifully. It shows a Metro-style list of all folders & files synced to SugarSync. But that's all it does! The usual SugarSync app (that I was using on Win7 before upgrading) lets you actually sync those files and folders to your local hard drive. That's what I want to do with this, but it doesn't have that capability. FYI, you can still install the regular PC SugarSync app, it runs as a desktop app on Win8 and works just perfectly. But this app should sync too!

1 stars out of 5
· 4/20/2014
can't tell what device files are coming from

I used to be able to tell what device the files were coming from .. no more apparently. Skydrive is looking better and better.. I just wish I had not spent for the extra space. They need some serious upgrades on the app for windows 8.

3 stars out of 5
· 2/3/2014
Need much better integration with office

My files consistently fail to upload after saving them and re opening sugar sync and there is no clear way to force a re upload attempt. This is something that sugar sync NEEDS to fix.

1 stars out of 5
· 5/15/2013

This app ruins everything that is good about Sugarsync. No organization by device, no downloads... It is easier and better to just use the web interface. Please overhaul completely.

stars out of 5


  • 5 GB Free!
  • Access your photos, documents, and videos from any computer, mobile, or SugarSync website
  • Access files and folders that other people have shared with you
  • Share large files. The people you share with don’t need a SugarSync account to view the files.
  • Browse your photos in full screen mode
  • File and Folder management - create new folders, upload files, download a file, rename, and delete files and folders
  • Live tiles to keep you up to date of the recent changes
  • Pin the most frequently accessed folders to the Start screen for one touch access
  • Snap view so you can keep SugarSync open while browsing the internet, chatting with a friend, or updating facebook
  • On the Go? Stay in Sync with our mobile apps.

App details

Version notes

New in version 1.1: - access files and folders that other people have shared with you - upload multiple files from your computer to SugarSync - download files from SugarSync to your local computer - save files directly to SugarSync via the share to charm - Support for additional languages: Chinese, French, German, Italian, Japanese, and Spanish

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