Ratings and reviews

Average customer rating

3.0
171 ratings

Rating snapshot

  1. 5
    35%
    61
  2. 4
    13%
    23
  3. 3
    1%
    2
  4. 2
    9%
    17
  5. 1
    39%
    68
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Edwin · 8/26/2015
Should come with a disclaimer

This is not the App. Won't connect to entertainment systems on the plane. Not as quick for tasks like checking in, etc.

Tom · 5/6/2014
Fantastic App

Can't believe how excellent this application is.

Reviewer 0993 · 6/2/2015
Mildly useful

In flight when I read Hemispheres, I find a some interesting things you can do through the United App, but the features described are only available through the updated app compatible with iPhone and Android. The windows phone is a much better platform for business in comparison to iPhone and Android. So, please mirror the Windows with the other platforms. Currently, this app is only useful for my mobile boarding pass. Additionally, it will never show accurate MileagePlus Account Info.

Reviewer 8796 · 7/28/2015
Not an App

This is not an app. It's just a link to the website. Why would this even be put in the app store? Deleting as it's a waste of time and clearly I won't be able to utilize United's inflight wi-fi with my Surface. Very unfortunate.

Brian · 8/22/2015
It won't let you play movies on the plane

If you think this will let you play movies while on a United Airlines plane it will not. Unlike the App in the Apple App Store this app doesn't let you watch movies. I downloaded while on a flight from Frankfurt to SFO because Windows wouldn't play movies from the plane thinking this app would let me watch movies but it doesn't. This isn't even an app. It just brings up the United Airlines Website. I can't believe they let this app in the Windows app store. Don't waste you time with this.a

Mark · 1/27/2015
Slower than using browser

The app is much slower than simply using a browser on the internet. Also, this app requires your account password each time, but the app for the phone does not. This app saves no time, in fact it is rather frustrating in load speed.

Mark · 9/20/2014
More embarassment

Large airline with large IT department. Still doesn't get it. I suppose they feel Windows 8 is not worth the investment to port the Android app over. This "app" is plain embarrassing.

Alvi · 7/20/2014
United after Merger with Continental

United Airline services from the Pacific to Hawaii is undergoing challenges and improvements in all aspects of hospitality services. It is certainly moving toward making a difference especially in customer services. It is not an easy task. I admire the flight attendant friendliness and caring for individual needs and comfort amidst general flight responsibilities especially UA 200, UA 158, and UA flights to Micronesia. Thank you. I believe YOU are aiming for optimal customer service performance and YOU will make a difference.

John · 6/6/2014
Great App!

easy to navigate and responsive.

Steve · 5/6/2014
Great App!

Includes all the relevant detail, very intuitive and easy to use

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Features

  • Quick access to all features on United.com
  • Share deals and travel plans with the Windows 8 share charm
  • Pin favorite locations directly to your start screen

App details


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