Ratings and reviews

Average customer rating

4.3
455 ratings

Rating snapshot

  1. 5
    68%
    312
  2. 4
    13%
    60
  3. 3
    5%
    27
  4. 2
    4%
    22
  5. 1
    7%
    34
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Paul · 7/25/2015

Used for the first time and found it to be excellent. American dropped their Windows App and United has a great one. Thank you United for supporting Windows Phone.

Minesh · 8/2/2015

Upgrade list doesn't show up anymore. Can't view in flight entertainment. Android and iOS apps have had both features for months now, and this app hasn't been updated in over one year. Shows how little United cares about its loyal customers who use Microsoft devices.

Jared R. · 6/2/2015

This app worked fine until I used a global upgrade to upgrade a Lufthansa flight via The United 1K desk. When this was done, all my current reservations will no longer show in this app. Additionally, there is no customer service united offers for this and is EXTREMELY FRUSTRATING! Note, I have tried logging into the United app from iOS, and Android apps and neither one of those will show any of my reservations either. Androids United app will actually bomb out when logged in under my account and going into my reservations. Obviously these apps are broken when it comes to whatever was done to my account/reservation.

Amy · 5/3/2015

App is broken and no longer works. Says loading content, then shuts down. Useless as it is now.

Brian · 8/25/2014

Data is not the same across the app. Mileage, for example, is different in three different locations. App is quirky on the home page. Shows more flights than booked after checking in for a segment. Its just confusing. Account information is never up to date or accurate.

Chris · 6/10/2015

Really good app, runs great and contains my boarding passes. Lets you check in and sign seats.

Jyo · 7/14/2015

It needs to provide personal device entertainment, like yesterday!! It's been nearly 18 months since PDE rolled out to ios and android devices!

Nick · 5/5/2015

Everything just worked. Plus the app is even smart enough to store your boarding passes once you've loaded them once so that subsequent loads work even when you're in Airplane Mode. Smart!

Evan · 5/7/2015

As United has moved to providing in-flight entertainment through its apps, this app had yet to be updated to support this feature. The design is easy to use, straight forward, and professional if not dated at this point without full functionality.

Akhilesh · 4/26/2015

**updates ** Could you please integrate this app with Cortana, so that it may also access my boarding pass. Not sure if its possible, but I guess its worth the ask. --------------- First grade app. Makes my life so easy. So much better to use the app at Security then having to manage browser's auto-rotate. :( Helps me dislike United less.

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App details


Version notes

Various bug fixes and enhancements.