Ratings and reviews

Average customer rating

0 stars out of 5
468 ratings

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2 stars out of 5
· 11/5/2015
Irritating Issues Continue

This app has some long standing annoyances, and it seems to be getting worse. For example, the page displaying current balances is never updated unless you clear and re-enter your credentials -- even though the mileage balance displayed on the top left corner stays accurate. The most critical part of the app -- where you access current itineraries and boarding passes -- is accessed via a slide up/down panel (no idea why), which disappears from the UX making the app appear frozen. Upgrade statuses are unreliable, sometimes appearing, sometimes not. Recently, the app started demanding I enter my last name to see an itinerary (even though I'm logged in). The app does a great job when you need to find a flight -- it's fast and the usability is good. Also, the refresh on a boarding pass makes it easy to watch for last second upgrades by gate agents. Flight status pages are also well done. This would be a great app if UA fixed the usability issues.

5 stars out of 5
· 10/20/2015

The app is very useful, but still needs improvement, such as: fix GUI issues, build a video player to allow video playback of PDE. Thanks.

5 stars out of 5
· 11/7/2015

Great app. One improvement I see would be enabling access to airport map even with limited Wi-Fi connection on flight. Guessing because it embeding web mapping, it does not load while in flight limited Wi-Fi connection which allow all other united.com access from the app.

5 stars out of 5
· 11/18/2015

Great app, United. I travel a lot for work and it's great to have an app that WP users can rely on to make their travel easier! I recently moved to using a Windows phone and I definitely like how well this app has been built for Windows Phones. Thanks United!!

5 stars out of 5
· 11/16/2015
Great app, must flying much easier and reduces stress.

Great app, I actually find myself preferring to fly on United just to use this app. Not a fan of App Version, I DO NOT like having to enter my last name in every time I wish to see my 'Reservations'. I do hope the Passport scanning comes to Windows Mobile soon.

5 stars out of 5
· 9/22/2015

This app does everything needed. I travel a lot, and this app helps. I wish the other airlines would support Windows.

4 stars out of 5
· 11/20/2015

Great changes, Windows users would appreciate an inflight entertainment app like Android and iOS. Thank you.

5 stars out of 5
· 7/12/2015

Well made and works. Easy to see trips, miles, etc. What else could you need from an airline app??

5 stars out of 5
· 7/25/2015

Used for the first time and found it to be excellent. American dropped their Windows App and United has a great one. Thank you United for supporting Windows Phone.

5 stars out of 5
· 10/31/2015

Thank you continuing to support our platform. Good update for me.

stars out of 5

App details

Version notes

Various bug fixes and enhancements.

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