Ratings and reviews

Average customer rating

0 stars out of 5
1,138 ratings

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1 stars out of 5
· 1/13/2016
Can't load the app

What a mess! Tried to load the app; get some info that it can't be loaded & a code that tells me virtually nothing. Spent close to $200 on the MyCloud device & there's no link from the app store to support for this type of problem. I'll return the drive

1 stars out of 5
· 1/26/2016
Horrible!!!

Terrible app!! Even after uninstall all the software it is not possible to remove this app by clicking "uninstall". Even after several attempts this app wont disappear!!

4 stars out of 5
· 12/11/2015
works great

If having issues on windows 10 you might need to download a patch for your my book to change from Twonky media to DLNA took a little bit but you need to access your my books dashboard and go in and update it manually. After I got that done the app started working!! I would give it a 5 but their is not anything saying how this is done or that it is needed here on the app download page.

1 stars out of 5
· 11/24/2015
Never works

I put all my photos since the 70s, all my music, videos and my kids firsts on my cloud. But I am now upset and a bit frightened I will loose it all. Half the time I can't even find the shortcut to the app. Then it either shows half of the files I have or wont let me open the files I find. I was very excited to get this and talked my husband into it. But now I am afraid I will loose things, I cant get back. So I try to do backups or archives. BUT I CAN"T ACCESS OR GET INTO MY CLOUD. Please fix whatever this is and make it run smoother. Please.

5 stars out of 5
· 2/3/2016
I LOVE IT!

It's a file explorer just for my drive. Everything is so big and I just love it.

3 stars out of 5
· 11/28/2015
Could of been a 5

the app works great 5 star if not for one thing :( Its useless lol What is the point of this app if its only a slideshow, I mean at least give us the option to open the files with an default external editor and/or program also give us the option to make the live tile bigger in windows 8/10 start menu

4 stars out of 5
· 9/10/2015
No devices found

For people that are having trouble finding their device on RT: go to desktop, go to network (signal bars in taskbar), view connection settings, connections on the left, manage known networks, turn find devices on. 4 stars for no remote access.

1 stars out of 5
· 11/1/2015
USELESS/WASTE OF MY TIME & MONEY!

WD CAN'T FIND MY NETWORK WHEN IT IS PLUGGED INTO MY INTERNET! I'VE SPENT 2 DAYS TRYING TO SET UP THIS THING! WASTE OF MY TIME! I'M GOING TO BUY A DIFFERENT EXTERNAL HARD DRIVE. I CAN'T RETURN THIS SINCE I OPENED IT SO I WILL SELL IT AT GARAGE SALE!

3 stars out of 5
· 9/8/2015
Work When It Won't To.

This program seems to have a mind of its own. Meaning it works when it wants to. Most of the time it tells me that it can't find any WD devise on my network. When it is working it works well. But it is aggravating most of the time.

1 stars out of 5
· 7/14/2015
Useless if it can't find the device.

This App is useless. It can't find my WD EX4 device even though I can see it using WD My Cloud and I can see it using Explorer. Software competence at WD seems to be universally lacking. How about learning something from Dropbox guys? How about an app that will sync just one folder on a PC with the WD My Cloud? I'm sorry I dropped my cash on this junk,

stars out of 5
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Features

  • One-touch access to your media from the Start screen
  • Instantly discover your media on WD external drives
  • Your media is organized for quick and easy viewing
  • Easily share your media via email or social media apps

App details


Version notes

Now includes support for My Cloud and My Cloud EX4 Enhanced Windows 8 search integration Easily select and hide a folder App rotation now supported Snap mode now supported Enhanced navigation & filtering Enhanced slideshow options & navigation Enhanced indexing & discovery Added a flat view to browse all photos, videos or music in one view


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