Ratings and reviews

Average customer rating

0 stars out of 5
489 ratings

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2 stars out of 5
· 9/26/2015
Beautiful UI but with a fatal flaw

Gorgeous shopping experience but when you look at an individual item then return to the search results it takes you back to the beginning of all results. Pretty unusable when looking at hundreds of shoes. Really should have kept the app from even being published for Windows 10.

5 stars out of 5
· 8/23/2015
Clear and clean

Nice clean interface. Better way to browse

1 stars out of 5
· 5/23/2015

Impossible to navigate.

2 stars out of 5
· 5/3/2015

Hi! I love Zappos. Please update the integration with Amazon. I can't login to my Amazon acct through the app. The FAQ doesn't match the screens. Please fix so I can use your app!

3 stars out of 5
· 4/24/2015

Great for searching and ordering. Need the ability to manage account. Order history, returns etc.

2 stars out of 5
· 4/4/2015
Cannot realistically find shoes--needs fix

As stated by some other reviews, when looking through a long list of available shoes (my search resulted in over 1700 shoes to peruse), I try to see the details of a particular pair, and have no reasonable way to continue to peruse the list because I'm thrown back to the beginning of the list. It's extremely infuriating, and I wind up using the desktop browser. I would give it 1 star except I'm glad that the company at least made an effort to make a Win8 app.

2 stars out of 5
· 3/12/2015

Takes forever to load. Didn't have the patience to wait for more than few minutes...

1 stars out of 5
· 3/5/2015

App doesn't get past "Loading What's New" splash screen. Bummer, from previous reviews it sounds like this was a great app.

2 stars out of 5
· 2/28/2015

Web app. Navigation is horrible. Performance bad

4 stars out of 5
· 12/6/2014

Great app. Sometimes pictures don't load and needs a way to share

stars out of 5


  • Browse Zappos' vast catalog of Shoes, Clothing, Bags and more!
  • See detailed product images
  • Read customer reviews
  • Comparison shop from the comfort of home
  • View products in high detail with zoomable images
  • Manage your favorites
  • Keep track of your recently viewed items
  • Checkout from the app with FREE Next Business Day Shipping!

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Fancy new tile! Check it out by pinning our app to your beautiful Start screen, we would be honored.

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