Extended holiday returns
Eligible items purchased Oct. 1 to Dec. 31, 2019 can be returned through Jan. 31, 2020.*
Return at a Microsoft Store
If you purchased an item at a store, or if you had an online purchase delivered to you, you can return it at your nearest Microsoft Store.
Contact us online
Our online Customer Service team is available to assist you with your return and more.
Got a question about returns?
You can find many answers—including how to start a return online—on our returns FAQ page.
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