Extended holiday returns

Eligible items purchased Oct. 1 to Dec. 31, 2019 can be returned through Jan. 31, 2020.*

*Eligible items purchased in-store can be returned in-store only. Eligible items purchased online can be returned at a local Microsoft Store near you or by contacting online Customer Service by chat or phone at 1-877-696-7786. Available with consumer purchases only. Not available for purchases made by any business, commercial or reseller customers. The Microsoft Store standard refund policy applies to extended holiday returns. Please see the Microsoft Terms of Sale for more information about the store's refund policy.