Extended holiday returns

Eligible items purchased Oct. 1 to Dec. 31, 2019 can be returned through Jan. 31, 2020.*

*Eligible items purchased in-store can be returned in-store only. Eligible items purchased online can be returned at a local Microsoft Store near you or by contacting online Customer Service by chat or phone at 1-877-696-7786. The Microsoft Store's standard refund policy applies to extended holiday returns. Please see the Microsoft Terms of Sale for more information about the store's refund policy.