Enrollment in Dell Financing has ended
Frequently asked questions
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Microsoft Store is always looking for ways to improve and simplify our customers' shopping experience and is streamlining our financing solutions. Starting June 23, 2021, Microsoft Store will remove the Dell Preferred Account (DPA) as a way to finance Microsoft Store purchases.
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Yes. Microsoft Store continues to offer our customers access to flexible payment options. Learn more here.
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No. Your financing plan with Dell Preferred Account remains unchanged. For details, see the Dell Preferred Account Credit Agreement or call the Dell customer service team at 1-800-283-2210.
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No. Whether you have the Microsoft Surface Standard Warranty or purchased the Microsoft Complete for Surface Service Plan, both are still valid under their respective terms and conditions.
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Microsoft Store is here to help answer your questions about our financing options and Microsoft products. Please call us at 1-877-696-7786 to speak with our customer service team.
Why buy from Microsoft Store
Multiple ways to pay
Microsoft Store and partners are bringing you new ways to pay at checkout. They’re simple, safer options to get what you want when you want.
60-day price protection
Buy now, enjoy price protection for 60 days from your delivery date. If we drop the price of a physical product or you find it lower at an eligible retailer, contact us and we’ll honor a one-time price adjustment. Exclusions apply.
Get cash for your used device
Trade in any eligible device—laptop, tablet, phone, or game console—from a variety of brands and get cash back.
Free 2-3 day shipping and 60 day returns
Get free 2-3 day shipping with no minimum purchase. Plus, enjoy 60 day returns on almost any physical product.