Enrollment in Dell Financing has ended

Surface Headphones, a Surface device, a laptop, and an Xbox Wireless Controller.

Explore flexible payment options

We invite you to take advantage of new ways to pay for your Microsoft Store purchases.

Frequently asked questions

  • Microsoft Store is always looking for ways to improve and simplify our customers' shopping experience and is streamlining our financing solutions. Starting June 23, 2021, Microsoft Store will remove the Dell Preferred Account (DPA) as a way to finance Microsoft Store purchases.
  • Yes. Microsoft Store continues to offer our customers access to flexible payment options. Learn more here.
  • No. Your financing plan with Dell Preferred Account remains unchanged. For details, see the Dell Preferred Account Credit Agreement  or call the Dell customer service team at 1-800-283-2210.
  • No. Whether you have the Microsoft Surface Standard Warranty or purchased the Microsoft Complete for Surface Service Plan, both are still valid under their respective terms and conditions.
  • Microsoft Store is here to help answer your questions about our financing options and Microsoft products. Please call us at 1-877-696-7786 to speak with our customer service team.

Why shop at Microsoft Store

From free shipping and returns to expert support and online workshops, we’re here to help you do more with best-in-class devices, software, games, and resources. Learn more

Fast, free shipping

Get your order in 2-3 days with no minimum purchase required.

Free returns

Return almost any product in like-new condition in its original packaging within 30 days. Get up to 60 days for Surface devices.*

Instant software downloads

Install most apps and software, like Microsoft 365, Windows, and Xbox games, via digital download.

Questions? We've got answers.

Get one-on-one support any time via chat or phone, or find answers fast with common FAQs.

  • *Extended return offer period available with Surface devices purchased from Microsoft Store in select markets. Return process must be started within 60 days after customer received the device. Not available for purchases by reseller customers. Extended return offer period limited to 5 device returns total per eligible customer. Excludes Surface Hub. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limits may apply. Microsoft Store return policy applies to extended returns. See applicable Microsoft Terms of Sale for more information.