Holiday gifts
Surface gifts
Gifts under $100
Gaming gifts
Xbox game deals
Small tech gifts
Gifts for kids
Virtual reality gifts
Frequently asked questions
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It’s never been easier to send someone a near-instantaneous gift on Xbox or PC. Find in-depth instructions here
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Gift cards for Microsoft and Xbox can be purchased here
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If you purchased a product from Microsoft Store, you can request a return. You'll then find out if your product is eligible for a return. If you purchased a product from another organization, you may contact that organization to inquire about returns or refunds (subject to their refund policy). You can check your Order history to verify what you've ordered from Microsoft. Learn more here
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Visit Microsoft Store online and find the game, add-on, or subscription you wish to send as a gift. Then, click on “Buy as a Gift,” right below the buy button. After you log in to your Microsoft account, choose your payment method and you’re ready to go.
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Our Microsoft Store associates can help you choose and order any product we carry. And if you need support getting your new product set up, our team can help with that too. Learn more here.
Gift with confidence
We offer free 2-3 day shipping, plus extended free returns and extended price protection through Jan 31, 2024.
Buy now, pay later. As low as 0% APR.
Microsoft Store and partners offer you simple, safe ways to pay at checkout—so you can get your holiday shopping done now.
Price protection all season long
Buy gifts now, enjoy extended price protection through Jan 31, 2024. If we drop the price of a physical product or you find it lower at an eligible retailer, contact us and we’ll honor a one-time price adjustment. Exclusions apply.
2-3 day shipping and extended returns
Enjoy free shipping with no minimum purchase. Plus, we’ll accept returns on most physical products through Jan 31, 2024.
Get cash for your used device
Trade in any eligible device—laptop, tablet, phone, or game console—from a variety of brands and get cash back.
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Flexible payments: With approval of Citizens Pay Line of Credit at 0% APR and 12- or 18-month term. Subject to individual credit approval. See the Citizens Pay Line of Credit Agreement for full terms and conditions. Citizens Pay Line of Credit Account offered by Citizens Bank, N.A.
Price protection: Microsoft Store Price Adjustment: Holiday extended price protection valid on purchases of qualifying physical consumer and commercial products purchased from Microsoft Store online and Microsoft Experience Centers in select markets between 10/16/23 - 12/1/23. Price adjustment may be requested until January 31, 2024. Eligible Retailer Price Adjustment: Holiday extended price protection valid on purchases of qualifying physical consumer products purchased from Microsoft Store online and Microsoft Experience Centers in select markets between 10/16/23 - 12/1/23. Price adjustment may be requested until January 31, 2024. An Eligible Retailer Price Adjustment cannot be requested at time of purchase. Microsoft reserves the right to verify an eligible retailer’s advertised price and availability of the product. The product sold by the eligible retailer must be identical to the product sold by Microsoft and must be in stock for purchase at the eligible retailer at the reduced price. Exclusions apply. Both price adjustments: Customer is eligible only if the product is in stock for purchase at Microsoft Store or a Microsoft Experience Center. Customer must contact Microsoft to request the adjustment. For purchases from Microsoft Store, contact Microsoft Store Sales and Support with your Microsoft Account information and any other information requested by a representative. For purchases from a Microsoft Experience Center, you must return to the location with your receipt. Limit 1 price adjustment total per product. Excludes Surface Hub, HoloLens, and Windows DevKit. See here for full terms and full list of eligible retailers.
Returns: Holiday extended return policy available with eligible physical products purchased between 10/16/23 - 12/1/23 from Microsoft Store online and Microsoft Experience Centers in select markets. Purchases can be returned through January 31, 2024. Limit 5 product returns per eligible customer purchase. Excludes Surface Hub, HoloLens, and Windows DevKit. Applicable return policy applies. For purchases made at Microsoft Store, see applicable Microsoft Terms of Sale for more information. For purchases made at a Microsoft Experience Center, see receipt for more information.
Trade-in: Available only through the Microsoft online store in the United States (including Puerto Rico). Offer valid for reimbursements after trade in of qualifying devices (PC, laptop, mobile phone, tablet, video game console). To be eligible for trade in, you must own the qualifying device, device must power on, battery must hold charge and not be required to be plugged in to operate, and be in fully-functional, working condition without broken/missing components, cracked display/housing, liquid damage, modification(s) or have device warranty seal broken. Device cannot be password protected, and must include original chargers/accessories, and must contain hard drive. Customer must mail in the qualifying trade-in device to be eligible for the reimbursements. All trade-ins are final. Cannot be transferred or otherwise redeemed for cash or gift cards, or credit towards other devices or products. May not be combined with other offers. Price discount does not include taxes, shipping, or other fees. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time.
Microsoft reserves the right to modify or discontinue offers at any time.