If you need help with a Microsoft Store product, subscription, or service, get in touch with Microsoft experts via live chat, by phone, and in-person for guidance on technical problems, system tune-ups, security settings, optimizing system performance, and more.

Assure software support is available in Microsoft Store locations for in-person one-on-one appointments with a Microsoft Expert. You can also get in-store personal training and expert advice on purchases. See Software Support Service Agreement.

* Personal support is provided for Windows 7 SP1 to Windows 10, 32-bit or 64-bit OS only; Office 365, Office 2010 or newer. You must agree to the terms at Software Support Service Agreement and have a Microsoft account; telephone or Internet access (fees may apply), and the above Microsoft software and services. Not for commercial use.