Enrollment in Surface All Access has ended
Frequently asked questions
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Microsoft Store is always looking for ways to improve and simplify our customers' shopping experience, and is streamlining our financing solutions. On March 10, 2021, Microsoft Store removed the Surface All Access Program.
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Yes. Microsoft Store continues to offer our customers access to flexible payment options. Learn more here.
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No. Your financing plan with Dell Preferred Account remains unchanged. For details, speak with the Dell customer service team at 1-800-283-2210.
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Dell representatives are available to assist you at 1-800-283-2210.
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Microsoft Store will be happy to help answer your questions or address any concerns you may have. Please contact us at 1-877-696-7786 to speak with our customer service team.
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No. Whether you have the Microsoft Surface Standard Warranty or purchased the Microsoft Complete for Surface Service Plan, both are still valid under their respective terms and conditions.
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Nothing has changed. All program elements remain unchanged. If you’re an existing customer, please visit us at Surface All Access for Business.
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Return almost any product in like-new condition in its original packaging within 30 days. Get up to 60 days for Surface devices.*
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