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Surface

The Microsoft Store Promise for Surface

A person uses a Surface device while sitting at a desk.

Your Surface destination

From free shipping and extended free returns to flexible financing and remote learning options, Microsoft Store will help you get the most from your new Surface.

Fast, free shipping

Get your order in 2-3 days, no minimum purchase required.

Extended free returns

Enjoy free returns on any eligible product purchased between now and Dec 31, 2021. Just return it by Jan 31, 2022.1

Our best price of the season

If you find we offer a lower price on a product purchased at Microsoft Store between now and Jan 2, 2022, we’ll refund you the difference. Just make sure the item is discounted and in stock at the time of your request. Some exclusions may apply.2

90 days free support

Having issues? We’re here to help. Every Surface comes with free technical phone assistance for the first 90 days after purchase.

Expert help when you need it

A person chats with a Microsoft Store associate on a video call.

Pick the perfect gift with a product expert

Book a free online appointment or chat live with a Microsoft Store associate who’ll help you compare, choose, and even order the right computer, Microsoft 365 plan, gaming products, and more.

A person uses Surface Duo to take online classes at home.

Free virtual workshops and trainings

Improve your skills for working and studying anywhere with free online classes and trainings led by Microsoft Store associates. We can help you optimize your at-home setup, share advice on how to use Teams, and engage students of all ages in interactive learning.

Special pricing, offers, and discounts

A collection of Surface devices in various colors.

Explore our financing options

We invite you to take advantage of financing for all your Microsoft purchases.

Savings for students

Microsoft Store empowers K-12 and higher education students, faculty, and parents with an education discount up to 10% off select products.
A student uses a Surface device to edit PowerPoint slides.
A military family.

Military discount and free APO shipping

All active, former, and retired military members and their immediate families are eligible for savings up to 10% on select Surface devices and more, in addition to free shipping to APO addresses.

Business solutions for your needs

Get the right software and devices for your business or school. For questions and special business pricing, call us at 866-425-4709 or request a quote.
A person uses a Surface device to work at home.
Surface laptops and 2-in-1 devices that qualify for trade in.

Trade in and upgrade to a new Surface

Buy a qualifying Surface and get cash back when you trade in an eligible used device.

Microsoft Complete protection plan

Stay covered with Microsoft Complete for up to 4 years. Work and play worry-free with extended protection and support for your device, including accidental damage coverage for up to 4 years.
  • [1] Offer valid from 12AM PT November 1, 2021 to 11:59PM PT through January 2, 2022 (“Offer Period”) on qualifying purchases of select physical goods made at Microsoft Store in the United States (including Puerto Rico) and Canada during the Offer Period. Excludes certified refurbished devices, Surface for Business devices, and all digital services and products. Customer eligible for price adjustment only if 1) Customer purchases eligible item during the Offer Period, (2) the price of the item is reduced during the Offer Period, and 3) Customer requests a price adjustment while the item’s price is currently reduced and in-stock for purchase. Customer must contact Microsoft Store Sales and Support at 1-877-696-7786 with order number and any other information requested by the Store Sales representative. Refunds will be provided to Customer in same manner as item was purchased (credit card use will be credited to original card). Maximum of one price adjustment per item will be granted during Offer Period. Bulk buys of more than two of the same device, per customer’s Microsoft Account, will not qualify for price adjustments. For Surface purchases, you may be entitled to additional benefits under the Microsoft Store Promise for Surface. Price adjustments do not include taxes, or shipping or other fees. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limitations may apply.
  • [2] Offer valid from 12AM PT November 1, 2021 to 11:59PM PT through January 2, 2022 (“Offer Period”) on qualifying purchases of select physical goods made at Microsoft Store in the United States (including Puerto Rico) and Canada during the Offer Period. Excludes certified refurbished devices, Surface for Business devices, and all digital services and products. Customer eligible for price adjustment only if 1) Customer purchases eligible item during the Offer Period, (2) the price of the item is reduced during the Offer Period, and 3) Customer requests a price adjustment while the item’s price is currently reduced and in-stock for purchase. Customer must contact Microsoft Store Sales and Support at 1-877-696-7786 with order number and any other information requested by the Store Sales representative. Refunds will be provided to Customer in same manner as item was purchased (credit card use will be credited to original card). Maximum of one price adjustment per item will be granted during Offer Period. Bulk buys of more than two of the same device, per customer’s Microsoft Account, will not qualify for price adjustments. For Surface purchases, you may be entitled to additional benefits under the Microsoft Store Promise for Surface. Price adjustments do not include taxes, or shipping or other fees. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limitations may apply.