New Black Friday deals—plus get fast, free shipping + extended returns + best price.* Shop now

A Surface Pro 7, Surface Laptop 4, and Surface Laptop Go

The Microsoft Store Promise

Shop with confidence this holiday season at Microsoft Store. From extended free returns and free shipping to flexible payment options, personal shopping appointments, and business consultations, we’re here to help.

Why shop at Microsoft Store

Find the right gift for everyone on your list (including you) with powerful products and resources.

Pick the perfect gift with a product expert

Book a free online appointment or chat live with a Microsoft Store associate who’ll help you choose the right computer, Microsoft 365 plan, gaming products, and more.

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Fast, free shipping

Get your gifts in 2-3 days with no minimum purchase required.

Extended holiday returns

Enjoy free returns on any eligible product purchased between now and Dec 31, 2021. Just return it by Jan 31, 2022.*

Gift now, pay later

Microsoft Store and partners are bringing you new ways to pay at checkout. They’re safer, simple options to get your holiday shopping done now.

Complete peace of mind

Keep your new device up and running with Microsoft Complete.1 Get accidental damage protection5 from drops, spills, and cracked screens. If something goes wrong, you’re covered—simple as that.
A woman checks her phone while using a Surface device at home.

Our best price of the season

If you find we offer a lower price on a product purchased at Microsoft Store between now and Jan 2, 2022, we’ll refund you the difference. Just make sure the item is discounted and in stock at the time of your request. Some exclusions may apply.2

Easy ways to pay

Take advantage of flexible payment options, all-inclusive entertainment options, easy purchasing, no down payments or initiation fees, and more.

Surface Headphones 2, Surface Laptop 4, and Xbox controller

Explore flexible payment options

We invite you to take advantage of new ways to pay for your Microsoft Store purchases.

Xbox Series X and Xbox Series S consoles surrounded by game characters.

Your all-inclusive pass to Xbox

Get an Xbox Series X or Xbox Series S console, plus 24 months of Xbox Game Pass Ultimate, from $24.99/month for 24 months.6

A person using a Surface device at home

Our promise to Surface customers

Get the most from your new Surface with free shipping, extended free returns, flexible financing, and remote learning options.

A person sits in front of a desktop computer.

Free workshops led by experts

Learn from knowledgeable Microsoft Store associates in real time with free online classes and events that are designed to help improve your skills for working, teaching, and studying from anywhere.

 A customer speaks with a product expert to get their new device set up.

Free setup and training with a product expert

If you've purchased Microsoft 365, Surface, or any other PC device that runs on Windows, our product experts can guide you through the setup process and answer any questions.

Used and new laptops, shown side by side.

Device trade-in program

Send in your used device and get extra cash back. If your device isn't eligible, you can recycle it for free.

  • [1] Warranties, extended service plans, and Terms & Conditions for your device
  • [2]Offer valid from 12AM PT November 1, 2021 to 11:59PM PT through January 2, 2022 (“Offer Period”) on qualifying purchases of select physical goods made at Microsoft Store in the United States (including Puerto Rico) and Canada during the Offer Period. Excludes certified refurbished devices, Surface for Business devices, and all digital services and products. Customer eligible for price adjustment only if 1) Customer purchases eligible item during the Offer Period, (2) the price of the item is reduced during the Offer Period, and 3) Customer requests a price adjustment while the item’s price is currently reduced and in-stock for purchase. Customer must contact Microsoft Store Sales and Support at 1-877-696-7786 with order number and any other information requested by the Store Sales representative. Refunds will be provided to Customer in same manner as item was purchased (credit card use will be credited to original card). Maximum of one price adjustment per item will be granted during Offer Period. Bulk buys of more than two of the same device, per customer’s Microsoft Account, will not qualify for price adjustments. For Surface purchases, you may be entitled to additional benefits under the Microsoft Store Promise for Surface. Price adjustments do not include taxes, or shipping or other fees. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limitations may apply.
  • [3] Up to 10% discount when applicable. This special discount may not be combined with any other offer or promotion.
  • [4] Without prejudice to any legal (statutory) rights to which you may be entitled under your local law, this Warranty lasts for one year from the date of original purchase from Microsoft or an authorized retailer or reseller.
  • [5] Microsoft Complete for Surface: For covered defects and/or accidental damage, maximum of two (2) claims. Each claim is subject to a $49 deductible. Microsoft Complete for Xbox: For mechanical breakdowns and/or accidental damage claims, maximum of: one (1) Xbox console replacement; two (2) Xbox One standard controller replacements OR one (1) Xbox Elite Controller replacement (whichever is applicable to your purchase); and one (1) associated power supply unit with attaching cords replacement, when such are originally supplied by Microsoft within a single, all-in-one packaged purchase. Microsoft Complete for Type Cover and Microsoft Complete for Xbox Elite Controller: For covered defects and/or accidental damage, maximum of one (1) claims.
  • [6] With approval of Citizens One Line of Credit at 0% APR and 24-month term. Subject to individual credit approval. Total payment amount from $599.76; taxes, shipping, and other charges are extra and may vary (estimated retail price with Xbox Series S console; prices will vary by console and retailer). See the Citizens One Line of Credit Agreement for full terms and conditions.
  • *Available with eligible purchases made at Microsoft Store in the United States (including Puerto Rico) and Canada from October 1, 2021 through December 31, 2021; purchases can be returned through January 31, 2022. Items can be returned by contacting online Customer Service by chat or phone at 1-877-696-7786. Available with consumer purchases only. Not available for purchases made by any business, commercial, or reseller customers. The Microsoft Store standard return policy applies to extended holiday returns. Please see the Microsoft Terms of Sale for more information. For Surface purchases, you may be entitled to additional benefits under the Microsoft Store Promise for Surface. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limitations may apply.

Why shop for your business at Microsoft Store

Consider us your trusted business advisor. From expert support to free virtual training, we’re here to help.

Buy more, save more

Whether it’s 5 PCs or 500, our special business pricing ensures you’ll get greater savings the more you purchase.

Trusted Microsoft advisors

From assessing your business needs to assisting with setup and troubleshooting, we're here to help.

Flexible payment options

Financing with Surface All Access for Business and payment plans help take the stress out of shopping for your business.

Free virtual professional workshops and training

Our interactive virtual workshops and training sessions are taught live by Microsoft Store associates that'll help enhance your productivity.

A man in business attire uses a Surface device at a table.

Protect your investment

Every Surface device comes with a minimum one-year warranty for hardware defects and malfunctions,4 plus technical support options. To maximize your Surface investment, you may want more.

A person sits at a desk with a tablet in hand.

Free shipping and returns

Enjoy free 2-3 day shipping and 30-day returns, with 60-day returns for Surface.*

Three Microsoft product experts.

Connect with a product expert

Whether you’ve got a headcount of three or 300, our product experts are here to help you find optimal tech solutions for your business. We’ll help you compare and choose the best hardware, software, and resources that will work within your budget. And once you’re ready, we can get you up to speed with product training sessions.

A woman uses a Surface device to review Excel charts at home.

Our price promise

If you make a purchase from Microsoft Store and we lower the price within 30 days, we’ll refund you the difference. Enjoy our price promise for up to 60 days on Surface devices. Some exclusions may apply.2
  • [1] Warranties, extended service plans, and Terms & Conditions for your device
  • [2] Offer valid on purchases of Surface devices made at Microsoft Store in select markets within 60 days from purchase (“Offer Period”). Excludes Surface Hub. Offer not valid on purchases made at third party retailers. Customer is eligible for price adjustment only if 1) Customer purchases a Surface device during the Offer Period, 2) the price of that Surface is reduced during the Offer Period, and 3) Customer requests a price adjustment while the Surface price is reduced and in-stock for purchase. Customer must contact Microsoft Store Sales and Support with order number and any other information requested by the Microsoft Store Sales representative for price adjustment. Credit will be provided to Customer in same method of payment (credit card use will be credited to original card). Offer limited to 5 devices per eligible customer in total during the Offer Period and a maximum of one price adjustment per device. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limitations may apply.
  • [3] Up to 10% discount when applicable. This special discount may not be combined with any other offer or promotion.
  • [4] Without prejudice to any legal (statutory) rights to which you may be entitled under your local law, this Warranty lasts for one year from the date of original purchase from Microsoft or an authorized retailer or reseller.
  • [5] Microsoft Complete for Surface: For covered defects and/or accidental damage, maximum of two (2) claims. Each claim is subject to a $49 deductible. Microsoft Complete for Xbox: For mechanical breakdowns and/or accidental damage claims, maximum of: one (1) Xbox console replacement; two (2) Xbox One standard controller replacements OR one (1) Xbox Elite Controller replacement (whichever is applicable to your purchase); and one (1) associated power supply unit with attaching cords replacement, when such are originally supplied by Microsoft within a single, all-in-one packaged purchase. Microsoft Complete for Type Cover and Microsoft Complete for Xbox Elite Controller: For covered defects and/or accidental damage, maximum of one (1) claims.
  • [6] With approval of Citizens One Line of Credit at 0% APR and 24-month term. Subject to individual credit approval. Total payment amount from $599.76; taxes, shipping, and other charges are extra and may vary (estimated retail price with Xbox Series S console; prices will vary by console and retailer). See the Citizens One Line of Credit Agreement for full terms and conditions.
  • *Extended return offer period available with Surface devices purchased from Microsoft Store in select markets. Return process must be started within 60 days after customer received the device. Not available for purchases by reseller customers. Extended return offer period limited to 5 device returns total per eligible customer. Excludes Surface Hub. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limits may apply. Microsoft Store return policy applies to extended returns. See applicable Microsoft Terms of Sale for more information.

Why shop for school at Microsoft Store

Save up to 10% with our student discount3 and use your school email address to get Office 365 for free.

Personal shopping appointments

Book a free online appointment or chat live with a Microsoft Store associate who’ll help you choose the right computer, Microsoft 365 plan, gaming products, and more.

Icon of truck

Fast, free shipping

Get your gifts in 2-3 days with no minimum purchase required.

Extended holiday returns

Enjoy free returns on any eligible product purchased between now and Dec 31, 2021. Just return it by Jan 31, 2022.*

Student and parent discount

K-12 and higher-education students, parents, and faculty can get up to 10% off Surface devices and other products.3

Two girls use a laptop to do schoolwork outside.

Our best price of the season

If you find we offer a lower price on a product purchased at Microsoft Store between now and Jan 2, 2022, we’ll refund you the difference. Just make sure the item is discounted and in stock at the time of your request. Some exclusions may apply.2

Complete peace of mind

Keep your new device up and running with Microsoft Complete.1 Get accidental damage protection5 from drops, spills, and cracked screens. If something goes wrong, you’re covered—simple as that. 
A student using a Surface device

Our promise to Surface customers

Get the most from your new Surface with free shipping, extended free returns, flexible financing, and remote learning options.

Students using laptop sitting on the floor

Get Office 365 for free

Use your school email address to get Office 365 Education for free, including Word, Excel, PowerPoint, OneNote, and Microsoft Teams.

Surface Headphones 2, Surface Laptop 4, and Xbox controller

Explore flexible payment options

We invite you to take advantage of new ways to pay for your Microsoft Store purchases.

  • [1] Warranties, extended service plans, and Terms & Conditions for your device
  • [2]Offer valid from 12AM PT November 1, 2021 to 11:59PM PT through January 2, 2022 (“Offer Period”) on qualifying purchases of select physical goods made at Microsoft Store in the United States (including Puerto Rico) and Canada during the Offer Period. Excludes certified refurbished devices, Surface for Business devices, and all digital services and products. Customer eligible for price adjustment only if 1) Customer purchases eligible item during the Offer Period, (2) the price of the item is reduced during the Offer Period, and 3) Customer requests a price adjustment while the item’s price is currently reduced and in-stock for purchase. Customer must contact Microsoft Store Sales and Support at 1-877-696-7786 with order number and any other information requested by the Store Sales representative. Refunds will be provided to Customer in same manner as item was purchased (credit card use will be credited to original card). Maximum of one price adjustment per item will be granted during Offer Period. Bulk buys of more than two of the same device, per customer’s Microsoft Account, will not qualify for price adjustments. For Surface purchases, you may be entitled to additional benefits under the Microsoft Store Promise for Surface. Price adjustments do not include taxes, or shipping or other fees. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limitations may apply.
  • [3] Up to 10% discount when applicable. This special discount may not be combined with any other offer or promotion.
  • [4] Without prejudice to any legal (statutory) rights to which you may be entitled under your local law, this Warranty lasts for one year from the date of original purchase from Microsoft or an authorized retailer or reseller.
  • [5] Microsoft Complete for Surface: For covered defects and/or accidental damage, maximum of two (2) claims. Each claim is subject to a $49 deductible. Microsoft Complete for Xbox: For mechanical breakdowns and/or accidental damage claims, maximum of: one (1) Xbox console replacement; two (2) Xbox One standard controller replacements OR one (1) Xbox Elite Controller replacement (whichever is applicable to your purchase); and one (1) associated power supply unit with attaching cords replacement, when such are originally supplied by Microsoft within a single, all-in-one packaged purchase. Microsoft Complete for Type Cover and Microsoft Complete for Xbox Elite Controller: For covered defects and/or accidental damage, maximum of one (1) claims.
  • [6] With approval of Citizens One Line of Credit at 0% APR and 24-month term. Subject to individual credit approval. Total payment amount from $599.76; taxes, shipping, and other charges are extra and may vary (estimated retail price with Xbox Series S console; prices will vary by console and retailer). See the Citizens One Line of Credit Agreement for full terms and conditions.
  • *Available with eligible purchases made at Microsoft Store in the United States (including Puerto Rico) and Canada from October 1, 2021 through December 31, 2021; purchases can be returned through January 31, 2022. Items can be returned by contacting online Customer Service by chat or phone at 1-877-696-7786. Available with consumer purchases only. Not available for purchases made by any business, commercial, or reseller customers. The Microsoft Store standard return policy applies to extended holiday returns. Please see the Microsoft Terms of Sale for more information. For Surface purchases, you may be entitled to additional benefits under the Microsoft Store Promise for Surface. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limitations may apply.
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