SAVE $100.00

Microsoft Surface Pro 4 - 128GB / Intel Core m3 (No Pen)

$799.00  
$699.00
 

Choose your product:

Free shipping. Free returns.

Description

• Laptop power and performance with 6th Gen Intel Core processor • 12.3-inch PixelSense Display touchscreen • Surface Pen sold separately • Compatible with Surface Dial

Microsoft Surface Pro 4

The tablet that can replace your laptop

Surface Pro 4 is ultrathin, fast, and versatile, the perfect balance of portability and power. With 6th generation Intel Core processors and up to 1TB of storage, it’s built to run professional-grade software. And the PixelSense Display has stunning color and contrast that comes to life with Surface Pen and touch.

Microsoft Surface Pro 4

Incredibly versatile and ultrathin with laptop-class keyboard

Surface Pro 4 is meticulously crafted to be a powerful, ultrathin laptop—or a beautiful tablet that can stand on its own. It’s great for business travel or a life that keeps you moving, and the Type Cover1 features perfectly spaced, backlit keys and a large trackpad that supports multi-touch and gestures.
Microsoft Surface Pro 4

A desktop, when you want it. Freedom when you need it.

Simply connect your Surface Pro 4 to Surface Dock and use up to two high-resolution monitors, a full keyboard, mouse, and any other accessories. The built-in Kickstand lets your screen rest at almost any angle—even while docked—so your Surface Pro 4 works great at your desk, on your lap, or when you're on-the-go.

Microsoft Surface Pro 4

Lightning-fast, built with 6th Gen Intel Core processors

Surface Pro 4 gives you the power and performance you need with 6th generation Intel Core processors. It’s light enough to take anywhere and powerful enough to do real work with professional-grade software. With up to 1TB of available storage3 on the lightning-fast SSD drive, your Surface has room for all of your programs, apps, photos, videos, and music.

Microsoft Surface Pro 4

Run creative programs side-by-side, or just kick back

Built with up to 16GB of RAM, you can quickly switch between creative programs like Adobe Photoshop and Lightroom.1 Plus, music, movies, and TV come to life with two front-facing speakers, running on Dolby Audio Premium—perfect for taking a break.

Microsoft Surface Pro 4

Runs Windows, Office, and professional-grade software

Collaborate with your colleagues with the full power of the latest Microsoft Office Suite1, including Outlook, Word, PowerPoint, Excel, and OneNote. Log in to your Surface with enterprise-grade facial recognition technology, giving each member of your family their own secured profile. Plus, Windows stays up to date giving you the latest protection and features.
Microsoft Surface Pro 4

A stunning PixelSense Display with Pen and touch

With stunning color rivaling real life, the 12.3” high-resolution PixelSense Display was made to be viewed, touched, and written on. Surface Pro 4 has striking contrast with text that reads like the printed page. Surface Pen has 1,024 levels of pressure sensitivity and an eraser on the other end. Just flip it around and erase your Surface Pen strokes like you would with a regular pencil.
Microsoft Surface Pro 4

Sketch, write, and erase naturally, on your screen

Easily organize your ideas with Surface Pen and Windows Ink. Now you can quickly turn your thoughts into action in Windows Ink workspace. You’re just a click away from the best inking features on your Surface, like sticky notes, a blank page for sketching, or a quick screenshot you can mark-up and share.

Tech specs

Software Windows 10 Pro
Office 365 30-day trial
Exterior Casing: Magnesium
Color: Silver
Physical buttons: Volume, Power
Dimensions 11.50 x 7.93 x 0.33 in (292.10 x 201.42 x 8.45 mm)
Weight m3: 1.69 lbs (766 g)
i5: 1.73 lbs (786 g)
i7: 1.73 lbs (786 g)
Storage3 Solid state drive (SSD) options: 128GB, 256GB, 512GB, or 1TB
Display Screen: 12.3” PixelSense Display
Resolution: 2736 x 1824 (267 PPI)
Aspect ratio: 3:2
Touch: 10-point multi-touch
Battery life2 Up to 9 hours of video playback
Processor 6th Gen Intel Core m3, i5, or i7
Graphics m3: Intel HD graphics 515
i5: Intel HD graphics 520
i7: Intel Iris graphics
Security TPM chip for enterprise security
Memory 4GB, 8GB, or 16GB RAM
Wireless 802.11ac Wi-Fi wireless networking; IEEE 802.11a/b/g/n compatible
Bluetooth 4.0 wireless technology
Ports Full-size USB 3.0
microSD card reader
Headset jack
Mini DisplayPort
Cover port
Surface Connect
Cameras, video, and audio Windows Hello face-authentication camera (front-facing)
5.0MP front-facing camera with 1080p HD video
8.0MP rear-facing autofocus camera with 1080p HD video
Stereo microphones
Stereo speakers with Dolby Audio Premium
Sensors Ambient light sensor
Accelerometer
Gyroscope
Magnetometer
What's in the box Surface Pro 4
Power Supply
Quick Start Guide
Safety and warranty documents
Warranty 1-year limited hardware warranty
Software Windows 10 Pro
Office 365 30-day trial
Exterior Casing: Magnesium
Color: Silver
Physical buttons: Volume, Power
Dimensions 11.50 x 7.93 x 0.33 in (292.10 x 201.42 x 8.45 mm)
Weight m3: 1.69 lbs (766 g)
i5: 1.73 lbs (786 g)
i7: 1.73 lbs (786 g)
Storage3 Solid state drive (SSD) options: 128GB, 256GB, 512GB, or 1TB
Display Screen: 12.3” PixelSense Display
Resolution: 2736 x 1824 (267 PPI)
Aspect ratio: 3:2
Touch: 10-point multi-touch
Battery life2 Up to 9 hours of video playback
Processor 6th Gen Intel Core m3, i5, or i7
Graphics m3: Intel HD graphics 515
i5: Intel HD graphics 520
i7: Intel Iris graphics
Security TPM chip for enterprise security
Memory 4GB, 8GB, or 16GB RAM
Wireless 802.11ac Wi-Fi wireless networking; IEEE 802.11a/b/g/n compatible
Bluetooth 4.0 wireless technology
Ports Full-size USB 3.0
microSD card reader
Headset jack
Mini DisplayPort
Cover port
Surface Connect
Cameras, video, and audio Windows Hello face-authentication camera (front-facing)
5.0MP front-facing camera with 1080p HD video
8.0MP rear-facing autofocus camera with 1080p HD video
Stereo microphones
Stereo speakers with Dolby Audio Premium
Sensors Ambient light sensor
Accelerometer
Gyroscope
Magnetometer
What's in the box Surface Pro 4
Surface Pen
Power Supply
Quick Start Guide
Safety and warranty documents
Warranty 1-year limited hardware warranty
Software Windows 10 Pro
Office 365 30-day trial
Exterior Casing: Magnesium
Color: Silver
Physical buttons: Volume, Power
Dimensions 11.50 x 7.93 x 0.33 in (292.10 x 201.42 x 8.45 mm)
Weight m3: 1.69 lbs (766 g)
i5: 1.73 lbs (786 g)
i7: 1.73 lbs (786 g)
Storage3 Solid state drive (SSD) options: 128GB, 256GB, 512GB, or 1TB
Display Screen: 12.3” PixelSense Display
Resolution: 2736 x 1824 (267 PPI)
Aspect ratio: 3:2
Touch: 10-point multi-touch
Battery life2 Up to 9 hours of video playback
Processor 6th Gen Intel Core m3, i5, or i7
Graphics m3: Intel HD graphics 515
i5: Intel HD graphics 520
i7: Intel Iris graphics
Security TPM chip for enterprise security
Memory 4GB, 8GB, or 16GB RAM
Wireless 802.11ac Wi-Fi wireless networking; IEEE 802.11a/b/g/n compatible
Bluetooth 4.0 wireless technology
Ports Full-size USB 3.0
microSD card reader
Headset jack
Mini DisplayPort
Cover port
Surface Connect
Cameras, video, and audio Windows Hello face-authentication camera (front-facing)
5.0MP front-facing camera with 1080p HD video
8.0MP rear-facing autofocus camera with 1080p HD video
Stereo microphones
Stereo speakers with Dolby Audio Premium
Sensors Ambient light sensor
Accelerometer
Gyroscope
Magnetometer
What's in the box Surface Pro 4
Surface Pen
Power Supply
Quick Start Guide
Safety and warranty documents
Warranty 1-year limited hardware warranty
Software Windows 10 Pro
Office 365 30-day trial
Exterior Casing: Magnesium
Color: Silver
Physical buttons: Volume, Power
Dimensions 11.50 x 7.93 x 0.33 in (292.10 x 201.42 x 8.45 mm)
Weight m3: 1.69 lbs (766 g)
i5: 1.73 lbs (786 g)
i7: 1.73 lbs (786 g)
Storage3 Solid state drive (SSD) options: 128GB, 256GB, 512GB, or 1TB
Display Screen: 12.3” PixelSense Display
Resolution: 2736 x 1824 (267 PPI)
Aspect ratio: 3:2
Touch: 10-point multi-touch
Battery life2 Up to 9 hours of video playback
Processor 6th Gen Intel Core m3, i5, or i7
Graphics m3: Intel HD graphics 515
i5: Intel HD graphics 520
i7: Intel Iris graphics
Security TPM chip for enterprise security
Memory 4GB, 8GB, or 16GB RAM
Wireless 802.11ac Wi-Fi wireless networking; IEEE 802.11a/b/g/n compatible
Bluetooth 4.0 wireless technology
Ports Full-size USB 3.0
microSD card reader
Headset jack
Mini DisplayPort
Cover port
Surface Connect
Cameras, video, and audio Windows Hello face-authentication camera (front-facing)
5.0MP front-facing camera with 1080p HD video
8.0MP rear-facing autofocus camera with 1080p HD video
Stereo microphones
Stereo speakers with Dolby Audio Premium
Sensors Ambient light sensor
Accelerometer
Gyroscope
Magnetometer
What's in the box Surface Pro 4
Surface Pen
Power Supply
Quick Start Guide
Safety and warranty documents
Warranty 1-year limited hardware warranty
Software Windows 10 Pro
Office 365 30-day trial
Exterior Casing: Magnesium
Color: Silver
Physical buttons: Volume, Power
Dimensions 11.50 x 7.93 x 0.33 in (292.10 x 201.42 x 8.45 mm)
Weight m3: 1.69 lbs (766 g)
i5: 1.73 lbs (786 g)
i7: 1.73 lbs (786 g)
Storage3 Solid state drive (SSD) options: 128GB, 256GB, 512GB, or 1TB
Display Screen: 12.3” PixelSense Display
Resolution: 2736 x 1824 (267 PPI)
Aspect ratio: 3:2
Touch: 10-point multi-touch
Battery life2 Up to 9 hours of video playback
Processor 6th Gen Intel Core m3, i5, or i7
Graphics m3: Intel HD graphics 515
i5: Intel HD graphics 520
i7: Intel Iris graphics
Security TPM chip for enterprise security
Memory 4GB, 8GB, or 16GB RAM
Wireless 802.11ac Wi-Fi wireless networking; IEEE 802.11a/b/g/n compatible
Bluetooth 4.0 wireless technology
Ports Full-size USB 3.0
microSD card reader
Headset jack
Mini DisplayPort
Cover port
Surface Connect
Cameras, video, and audio Windows Hello face-authentication camera (front-facing)
5.0MP front-facing camera with 1080p HD video
8.0MP rear-facing autofocus camera with 1080p HD video
Stereo microphones
Stereo speakers with Dolby Audio Premium
Sensors Ambient light sensor
Accelerometer
Gyroscope
Magnetometer
What's in the box Surface Pro 4
Surface Pen
Power Supply
Quick Start Guide
Safety and warranty documents
Warranty 1-year limited hardware warranty
Software Windows 10 Pro
Office 365 30-day trial
Exterior Casing: Magnesium
Color: Silver
Physical buttons: Volume, Power
Dimensions 11.50 x 7.93 x 0.33 in (292.10 x 201.42 x 8.45 mm)
Weight m3: 1.69 lbs (766 g)
i5: 1.73 lbs (786 g)
i7: 1.73 lbs (786 g)
Storage3 Solid state drive (SSD) options: 128GB, 256GB, 512GB, or 1TB
Display Screen: 12.3” PixelSense Display
Resolution: 2736 x 1824 (267 PPI)
Aspect ratio: 3:2
Touch: 10-point multi-touch
Battery life2 Up to 9 hours of video playback
Processor 6th Gen Intel Core m3, i5, or i7
Graphics m3: Intel HD graphics 515
i5: Intel HD graphics 520
i7: Intel Iris graphics
Security TPM chip for enterprise security
Memory 4GB, 8GB, or 16GB RAM
Wireless 802.11ac Wi-Fi wireless networking; IEEE 802.11a/b/g/n compatible
Bluetooth 4.0 wireless technology
Ports Full-size USB 3.0
microSD card reader
Headset jack
Mini DisplayPort
Cover port
Surface Connect
Cameras, video, and audio Windows Hello face-authentication camera (front-facing)
5.0MP front-facing camera with 1080p HD video
8.0MP rear-facing autofocus camera with 1080p HD video
Stereo microphones
Stereo speakers with Dolby Audio Premium
Sensors Ambient light sensor
Accelerometer
Gyroscope
Magnetometer
What's in the box Surface Pro 4
Surface Pen
Power Supply
Quick Start Guide
Safety and warranty documents
Warranty 1-year limited hardware warranty
Software Windows 10 Pro
Office 365 30-day trial
Exterior Casing: Magnesium
Color: Silver
Physical buttons: Volume, Power
Dimensions 11.50 x 7.93 x 0.33 in (292.10 x 201.42 x 8.45 mm)
Weight m3: 1.69 lbs (766 g)
i5: 1.73 lbs (786 g)
i7: 1.73 lbs (786 g)
Storage3 Solid state drive (SSD) options: 128GB, 256GB, 512GB, or 1TB
Display Screen: 12.3” PixelSense Display
Resolution: 2736 x 1824 (267 PPI)
Aspect ratio: 3:2
Touch: 10-point multi-touch
Battery life2 Up to 9 hours of video playback
Processor 6th Gen Intel Core m3, i5, or i7
Graphics m3: Intel HD graphics 515
i5: Intel HD graphics 520
i7: Intel Iris graphics
Security TPM chip for enterprise security
Memory 4GB, 8GB, or 16GB RAM
Wireless 802.11ac Wi-Fi wireless networking; IEEE 802.11a/b/g/n compatible
Bluetooth 4.0 wireless technology
Ports Full-size USB 3.0
microSD card reader
Headset jack
Mini DisplayPort
Cover port
Surface Connect
Cameras, video, and audio Windows Hello face-authentication camera (front-facing)
5.0MP front-facing camera with 1080p HD video
8.0MP rear-facing autofocus camera with 1080p HD video
Stereo microphones
Stereo speakers with Dolby Audio Premium
Sensors Ambient light sensor
Accelerometer
Gyroscope
Magnetometer
What's in the box Surface Pro 4
Surface Pen
Power Supply
Quick Start Guide
Safety and warranty documents
Warranty 1-year limited hardware warranty
Software Windows 10 Pro
Office 365 30-day trial
Exterior Casing: Magnesium
Color: Silver
Physical buttons: Volume, Power
Dimensions 11.50 x 7.93 x 0.33 in (292.10 x 201.42 x 8.45 mm)
Weight m3: 1.69 lbs (766 g)
i5: 1.73 lbs (786 g)
i7: 1.73 lbs (786 g)
Storage3 Solid state drive (SSD) options: 128GB, 256GB, 512GB, or 1TB
Display Screen: 12.3” PixelSense Display
Resolution: 2736 x 1824 (267 PPI)
Aspect ratio: 3:2
Touch: 10-point multi-touch
Battery life2 Up to 9 hours of video playback
Processor 6th Gen Intel Core m3, i5, or i7
Graphics m3: Intel HD graphics 515
i5: Intel HD graphics 520
i7: Intel Iris graphics
Security TPM chip for enterprise security
Memory 4GB, 8GB, or 16GB RAM
Wireless 802.11ac Wi-Fi wireless networking; IEEE 802.11a/b/g/n compatible
Bluetooth 4.0 wireless technology
Ports Full-size USB 3.0
microSD card reader
Headset jack
Mini DisplayPort
Cover port
Surface Connect
Cameras, video, and audio Windows Hello face-authentication camera (front-facing)
5.0MP front-facing camera with 1080p HD video
8.0MP rear-facing autofocus camera with 1080p HD video
Stereo microphones
Stereo speakers with Dolby Audio Premium
Sensors Ambient light sensor
Accelerometer
Gyroscope
Magnetometer
What's in the box Surface Pro 4
Surface Pen
Power Supply
Quick Start Guide
Safety and warranty documents
Warranty 1-year limited hardware warranty
Software Windows 10 Pro
Office 365 30-day trial
Exterior Casing: Magnesium
Color: Silver
Physical buttons: Volume, Power
Dimensions 11.50 x 7.93 x 0.33 in (292.10 x 201.42 x 8.45 mm)
Weight m3: 1.69 lbs (766 g)
i5: 1.73 lbs (786 g)
i7: 1.73 lbs (786 g)
Storage3 Solid state drive (SSD) options: 128GB, 256GB, 512GB, or 1TB
Display Screen: 12.3” PixelSense Display
Resolution: 2736 x 1824 (267 PPI)
Aspect ratio: 3:2
Touch: 10-point multi-touch
Battery life2 Up to 9 hours of video playback
Processor 6th Gen Intel Core m3, i5, or i7
Graphics m3: Intel HD graphics 515
i5: Intel HD graphics 520
i7: Intel Iris graphics
Security TPM chip for enterprise security
Memory 4GB, 8GB, or 16GB RAM
Wireless 802.11ac Wi-Fi wireless networking; IEEE 802.11a/b/g/n compatible
Bluetooth 4.0 wireless technology
Ports Full-size USB 3.0
microSD card reader
Headset jack
Mini DisplayPort
Cover port
Surface Connect
Cameras, video, and audio Windows Hello face-authentication camera (front-facing)
5.0MP front-facing camera with 1080p HD video
8.0MP rear-facing autofocus camera with 1080p HD video
Stereo microphones
Stereo speakers with Dolby Audio Premium
Sensors Ambient light sensor
Accelerometer
Gyroscope
Magnetometer
What's in the box Surface Pro 4
Surface Pen
Power Supply
Quick Start Guide
Safety and warranty documents
Warranty 1-year limited hardware warranty
Software Windows 10 Pro
Office 365 30-day trial
Exterior Casing: Magnesium
Color: Silver
Physical buttons: Volume, Power
Dimensions 11.50 x 7.93 x 0.33 in (292.10 x 201.42 x 8.45 mm)
Weight m3: 1.69 lbs (766 g)
i5: 1.73 lbs (786 g)
i7: 1.73 lbs (786 g)
Storage3 Solid state drive (SSD) options: 128GB, 256GB, 512GB, or 1TB
Display Screen: 12.3” PixelSense Display
Resolution: 2736 x 1824 (267 PPI)
Aspect ratio: 3:2
Touch: 10-point multi-touch
Battery life2 Up to 9 hours of video playback
Processor 6th Gen Intel Core m3, i5, or i7
Graphics m3: Intel HD graphics 515
i5: Intel HD graphics 520
i7: Intel Iris graphics
Security TPM chip for enterprise security
Memory 4GB, 8GB, or 16GB RAM
Wireless 802.11ac Wi-Fi wireless networking; IEEE 802.11a/b/g/n compatible
Bluetooth 4.0 wireless technology
Ports Full-size USB 3.0
microSD card reader
Headset jack
Mini DisplayPort
Cover port
Surface Connect
Cameras, video, and audio Windows Hello face-authentication camera (front-facing)
5.0MP front-facing camera with 1080p HD video
8.0MP rear-facing autofocus camera with 1080p HD video
Stereo microphones
Stereo speakers with Dolby Audio Premium
Sensors Ambient light sensor
Accelerometer
Gyroscope
Magnetometer
What's in the box Surface Pro 4
Surface Pen
Power Supply
Quick Start Guide
Safety and warranty documents
Warranty 1-year limited hardware warranty

FAQ

What operating system does Surface Pro 4 run?

Surface Pro 4 runs full Windows 10 Pro. This means you can run your favorite programs, apps, and browsers.

Can I run multiple programs at the same time?

The Surface Pro 4 lets you multitask like a pro. Run Windows apps and as many desktop programs as you need simultaneously – they will even snap into place on your screen so you can use them all at once.

Does the Surface Pen that works with Surface Pro 4 work with other Surface devices?

Yes. With Palm Block technology and 1024 levels of pressure sensitivity, Surface Pen gives you a surprisingly natural way to mark-up documents and take notes in your own handwriting.

Ratings and reviews

Filter by:

To rate and review, sign in.

Sign in

Rating:3/5

5/17/2017

majestica

No built in mobile broadband module???

You would think a mobile device this high profile would have a cellular function in terms of on the go connectivity. Im sorry but it is semi-disappointing, especially for enterprise use.

One person found this helpful.

Rating:4/5

5/9/2017

Assistwat

Great except for battery charger

absolutely perfect for my nee, my only problem seems to be with the cord for that charger. The one that came with unit quit almost immediately. I did not want to mess with warranty call and just ordered a new one and that one quit also. Was able to get a spare from friend until I get a new one. The power cord seem to be a problem with those based on other review I read

One person found this helpful.

Rating:4/5

5/4/2017

willie14

Great Innovation

I bought surface pro 4 for about four year ago. It has been wonderful and an excellent product. I have been enjoying the use of this great invention until recently when I put it on it will not display on the but the keyboard light shows up. The screen is neither cracked nor damaged. I don't know what to do no technician around I can trust to fix it.

Rating:4/5

5/3/2017

Nadee

Good but...

I am a Mac book pro and iPad user, recently i decided to switch to something smaller than 15' screen laptop, and I had a to choose between mac book pro 13' or Surface, I took the surface as it was lighter and cheaper compared to Mac. The device is amazing, didn't face issues with it yet and I use it for heavy tasks, but the size of the screen and the font display is what made me think that i should have gone for 13 inch display, I am still holding my 15' mac book though along with Surface Pro. Other than that, the device is of great quality. Thanks

Rating:1/5

4/29/2017

Carloo23

Poor performance machine

I purchased this product 3 months ago and for the high price it has it defintely not as worth as expected. Constant failures, fatal system errors, touch screen turning crazy and several mistakes that have limited me in my daily work. That was not my expectations and for those who require to have constant use of this machine for working, etc do not be cheated by the size and portability, because it has very low performance and reminds me of a computer of the 90's slow and mediocre.

Developer comment · Microsoft Store Team responded on 5/1/2017

Hello, Thanks for the review. What you are describing is not a typical experience and we’d love to help you. Please send us an email at SurfaceCustomerCare@microsoft.com with this unique code in your subject line (1705011880019) so we can provide you additional assistance on this issue.   For other customers looking for help, please contact us via our Answer Desk: https://www.microsoft.com/surface/en-us/support/contact-us. We look forward to hearing from you.

Rating:2/5

4/29/2017

Alaskaner

Not very fast for the money.

I expected more performance for the money. Bought the i5, 8 gb model. Takes exceedingly long to load up, and scaling for older programs leaves them unuseable without a magnifier. Battery life could be better.

Developer comment · Microsoft Store Team responded on 5/1/2017

Hi, Thanks for sharing your review. What you described is not at all our norm of excellence and we’d love to help. We recommend you start by making sure your drivers are up to date and that you have installed all Windows updates. This can help improve your performance and speed as well as make programs run smoother.

Rating:2/5

4/22/2017

Amy V

Cannot connect to Internet

I bought a surface bundle from March 30. Well it's a nice laptop for college student like me to use for school works. But also, it's killing me in these weeks. My dad is an IT and he has tried to fix my problem with this device for 3 weeks. And still 'device cannot communicate with internet access point'. I am so disappointed now because I really like this Surface and wish it could work as my old laptop

Developer comment · Microsoft Store Team responded on 4/25/2017

Hi Amy, Thanks for your review. What you are describing is not a typical experience and we’d love to help you. Please send us an email at SurfaceCustomerCare@microsoft.com with this unique code in your subject line (1704259750013) so we can provide you additional assistance on this issue.   For other customers looking for help, please contact us via our Answer Desk: https://www.microsoft.com/surface/en-us/support/contact-us. We look forward to hearing from you.

Rating:5/5

4/16/2017

RonPol

Very Pleased with it now.

I've owned the Surface Pro4 for a little more than a year now. In the beginning I had a slew of random lockups and BSODs and couldn't zero in on what was wrong. After about six months of headaches I decided to wipe it clean and start over. I started with no programs installed other than the base OS. and it worked perfectly. After a week I started putting my programs back on waiting a week to see if they played well. When I got to Acronis True Image 2016 Backup I started having the same problems. I took it off and the problems went away! Good Bye Acronis! Every thing has worked perfectly ever since. I'm running a Surface Dock with a separate monitor and keyboard. The unit has taken over for my Desktop, Laptop and tablet.

Rating:2/5

4/13/2017

SUSANZIM

surface

I bought the surface pro 4 and the pen keeps not working with it can you tell me what is the problem with this I have to do a reset to make it reconnect again.

Developer comment · Microsoft Store Team responded on 4/17/2017

Hi there Susan, Thanks for the review. We would love to help you troubleshoot with you. Check out our troubleshooting guide for steps to resolve common issues here: https://www.microsoft.com/surface/en-us/support/hardware-and-drivers/troubleshoot-surface-pen-pro-4. If you need more help feel free to reach out to us on Twitter @SurfaceSupport. Hope that helps,

Rating:1/5

4/12/2017

NYCNYC

Such a waste of time.. Can I put 0 stars?

My husband offered me the Surface Pro 4 for my birthday. I was so excited to get it as I have been Mac for years! What a nightmare such a waste of time! For weeks i couldn't use it because it kept on saying ' another user'. I have call customer service so many but so many times and each time, it was a different problem and a different solution. Once Microsoft kept me 2 hours to fix it and they didn't fix it! Finally, I got it worked. So between fixing it and getting used to Microsoft since I have been Mac all along so much but so much waste of time for nothing!I have been using now for less than a few weeks and now another problem the screen is not clear and it keeps on shaking! What a nightmare! Well, I am better off going back to Mac at least i know how it works and IT WORKS! Just tell me how can my husband have his money back so he can buy me the Ipad Pro! You just lost a customer! Sigh.....

Developer comment · Microsoft Store Team responded on 4/15/2017

Hello, Thank you for your review. What you are describing is not a typical experience and we’d love to help you. We recommend you make sure you have installed all the updates. You can read about how to do that here: https://www.microsoft.com/surface/en-us/support/performance-and-maintenance/install-software-updates-for-surface?os=windows-10&=undefined After you've done that if you still need help please send us an email at SurfaceCustomerCare@microsoft.com including a link to this review and we’ll see what more we can do for you! Hope to hear from you,

Rating:/5

Platform:

Developer comment · responded on


[1] Sold separately.


[2] Up to 9 hours of video playback. Testing conducted by Microsoft in September 2015 using preproduction Intel Core i5, 256GB, 8GB RAM device. Testing consisted of full battery discharge during video playback. All settings were default except: Wi-Fi was associated with a network. Battery life varies significantly with settings, usage, and other factors.

[3] System software uses significant storage space. Available storage is subject to change based on system software updates and apps usage. 1GB = 1 billion bytes. For more information, see surface.com/storage.


Find answers to the most frequently asked questions. View Surface FAQ >


Offer valid from January 28, 2013 to January 1, 2020. Offer is available while supplies last. Available in Microsoft retail and online store in the United States (including Puerto Rico) and Canada only. Excludes Office 365 University and 1 Month. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or coupon code(s). Not combinable with other offers. Refunds will take into account the discount. Price discount does not include taxes, shipping or other fees. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Limit of 3 per customer. See store associate for details.

Offer valid from May 21, 2017 to June 3, 2017, while supplies last. Available only in Microsoft retail and online store in United States (including Puerto Rico). Offer valid only on select Surface Pro 4 devices. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or promo code(s). May not be combinable with other offers. Refunds will take into account the discount. Price discount does not include taxes, shipping or other fees. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Limit of 3 offers per customer. Other exclusions and limits may apply.