Version notes

Version number: 2016.706.1846.0

Thanks for using CCC ONE Touch. This release includes bug fixes and performance enhancements.


  • VIN scan (barcode and QR code)
  • Photo capture
  • Automatic photo labelling
  • Vehicle options
  • MOTOR database
  • Improved vehicle graphics
  • Write/edit estimates and supplements
  • Insurance assignments
  • Realtime synchronization to CCC ONE desktop
  • Designed for touch screens

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Ratings and reviews

Average customer rating

0 stars out of 5
204 ratings

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3 stars out of 5
· 3/31/2016
Could be a great app

cccone app needs to grant permission to the database so if you are writing estimates for fleet or dealership companies that it allows you to search the database you already have. This would allow you to pull all the rates you have setup for each account instead of just creating a new opportunity for everything and having to go through your computer in the office to edit the final details such as making the opportunity a fleet account or dealership to get everything to be correct. This issue for us makes this app obsolete since we have to do this. Also as a side note this app would be much nicer if it was more user friendly allowing the user to have a single page and just scroll down it to write the estimate and input pictures and vehicle information and what not. Trying to use this app as a standalone from our main computers takes too long to write and estimate since it has multiple tabs to go through. If cccone can bring these updates it would be great!!

4 stars out of 5
· 2/7/2016
priority status

looks great for production management, hoping updates give priority flag editing soon though

CCC Information Services Inc responded on 2/20/2016

Thanks for your feedback, we'll add the Priority Flag idea to our feature request backlog!

4 stars out of 5
· 1/26/2016
Great app

Would love to be able to sort by technician(s) assigned to the vehicles. This app has come a long way. Nice work!

4 stars out of 5
· 9/27/2015
Please add

Add the repair plan dates to the signature pdf that is created when signing in as most shops will be using this for authorization forms. Want to be able to email estimate, pdf, and images from the workfile like you can in ccc one. Allow check in without needing the vin just name. Allow complete repair plan without going into ro.

3 stars out of 5
· 9/15/2015
Decent app that keeps improving

My biggest annoyance is that the screenshots in the store don't match the app. Sorting by column in the production screen would be a huge help and appears to be a function available at least in-house with CCC according to the screenshots but it is not in the published app. Otherwise, the app is decent. Good foundation that keeps improving.

4 stars out of 5
· 8/26/2015
Great app, needs an update

I like that it labels my initial photos for me, but I would like it to prompt for a label after taking damage photos. It would be nice to make estimate notes, rather than line notes only. Feels clunky when you have to go back to your CPU to add notes and lock. With the new windows 10 update on the tablet software the camera only says "initializing" when trying to take the vin photo. My app now will lock up during photos as well with the windows update. This has made my job a lot easier over all. I feel my issues are likely more with windows 10 than C1.

5 stars out of 5
· 8/4/2015

The app works pretty well and I love using it for my discovery process. Helps a lot with tow-ins as well! Would love to be able to add notes to the file aside from on the estimate line.

4 stars out of 5
· 7/24/2015
Our thoughts on CCC ONE Touch

We've been using the tablet & app for around 4 months and have been happy with the ease of use and find they have helped us be more efficient overall. Our biggest complaint is the locking up of the app while we are in the middle of writing an estimate or taking pictures. When this happens we loose all our information placed in the estimate, because we have to restart the tablet, which is extremely frustrating. We've spoken with CCC support and were advised to reinstall the app. Since the reinstall the incidents of locking up are less but still occur. We've been pleased with recent updates to the platform. We are especially relieved when we have any app or internet issues to know that we won't loose our work.

1 stars out of 5
· 1/30/2015
Vin scan doesn't work

Doesn't work as advertised. Vin scan doesn't work been waiting months and you still haven't fixed it. Not acceptable we purchase what you recommended and now you can't make the vin scanner work

5 stars out of 5
· 11/18/2014
Great improvement.

CCC is making great strides as an industry leader. Works great, just need to update the ability to lock files.