Version notes

Version number: Varies by device

What’s new in version 60.0: • Support for Windows 10 Mobile • Show HP special offers and promotions when available • Convert printer setup from USB to wireless • Support for new HP printer models • New printer status messaging • Usability improvements • Performance enhancements and bug fixes


  • Check supply levels and view error messages.
  • Connect to other HP printers on your network.
  • Start scan and print jobs.
  • Order original HP printing supplies, register your printer, and get HP support.
  • Perform maintenance tasks and change printer settings.
  • Create high-quality documents from the camera-enabled HP PageLift feature.
  • Launch HP Connected and access services like HP ePrint and HP Instant Ink.
  • Set Scan to Network Folder and Scan to Email options.
  • Run Fax Setup Wizard to configure fax settings.

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Ratings and reviews

Average customer rating

0 stars out of 5
17K ratings

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1 stars out of 5
· 7/18/2016
I can't set my preferences?!!!!!?

I updated to Windows 10, and when I went to print envelopes, I just clicked my printer icon, like I always have, to turn off my two-sided printing. I was forced to get this app, and I can find NO WAY to set my printer settings. The only settings that appear are to choose my country and language, and the save button for even that is greyed out. Not happy!!!

4 stars out of 5
· 7/20/2016
Roger D. Ensley Sr.

I did not expect this printer to have all the functions that is loaded in this HP DESKJET 2510. This is a excellent product , on a scale of 1-5 being the best this is a 4 STAR !

1 stars out of 5
· 7/13/2016

Although my printer is wireless and can be read and used by all of my wireless devices, the app tells me the printer is offline. Fix the App, Fix the App and make it work for Windows 10. Why does HP bother with collecting info and sending ads, when the purpose of the App is to make the printer work.....

1 stars out of 5
· 7/14/2016
Junk app b*llsHoot

I shouldn't need an app to operate and share a printer on my private home network! Leave well enough alone and stop trying to sync everything together so I lose everything when a hacker is successful instead of just an email account!

1 stars out of 5
· 6/30/2016
Horrible new system

I was forced to get a new computer and now I cannot print. I agree with David and Mike's comments. The former way worked just fine and was easy to order supplies. I have downloaded "the app" 3 times, installed it and does not appear on the "app list". I have wasted so much time on this it is ridicules.

4 stars out of 5
· 7/9/2016
Nice and useful

Its useful if you have an old printer and u've upgraded to windows 10 or above.

1 stars out of 5
· 7/6/2016
Terrible Printer

I have had this printer for 3 years. Every couple weeks it won't print or scan. Never the same solution most of the time I have to delete it and reinstall. What a pain in the neck.

2 stars out of 5
· 7/15/2016
Too much work to keep it operational.

Consistently loses connection to your printer, thus requiring an uninstallation and re-installation of the app.

1 stars out of 5
· 6/21/2016
I Just want to print

Ok so I download this new version of Windows. My printer now needs an APP? ok fine I download the APP... You want to know my login for lock screen? that's a little too far... but ok. Download the app and still cant print. Really? It Worked before the download of windows. Why cant it just work!

1 stars out of 5
· 7/18/2016
Same issues as before (one year and going)

If I don't use the printer for a day or two I have to uninstall the drivers in order to access printer (HP app says printer offline) despite active driver and connection to server.