Lync 2013 PreCall Diagnostics
The Lync Pre Call Diagnostic Tool (PCD) is a client based application that allows Lync users to see how the current state of the network might impact the media quality of an upcoming call. PCD shows a graphical view of your network metrics including Network Mean Opinion Score (MOS), packet loss and packet interarrival jitter. IMPORTANT - To use this app, you need to have a Lync account. Some functionality may require an update to the Lync Server and may not be available to all users. If you are not sure about your Lync account status, please contact your local IT department for support.More
- Quick tests - About to make an important call? Run a quick test in On Demand mode to make sure the call will go smoothly before you make it.
- Historical view - Run a test in Always On mode to see your networks performance over extended periods of time to diagnose trends
- Sign-in issue - Having trouble signing in to Lync? PCD's signin flyout can help you figure why.
- Approximate size
4.98 MB - 5.63 MBMore
- Age rating
For ages 12 and upMore
- Supported operating systems
Windows 10Windows 8.1
- Supported processors
- Supported languages
English (United States)
- Learn more
- Additional terms
Access your Internet connectionAccess your Internet connection and act as a server.Access your home or work networksUse your enterprise domain credentials
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What's new in this version: * Support for long passwords * Additional diagnostics for authentication sign-in issues * Better support for Lync split domains * Updates to credential picker
Lync 2013 PreCall Diagnostics
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Lync is a point-to-point tool, so it needs the network to have acceptable voice quality. Using this tool, I am unable to tell where the traffic is going to/from. I assume it is creating RTP traffic, but to where I don't know. Is it all RTAudio or a combination of other codecs? Does it only testing voice or is video/app share, etc included? Our company blocks RTP across the VPN, not sure if this is hitting the VPN (bad) or not, really need the traceroute option. Also, one of the biggest factors isn't included in it... delay/latency. I am unable to sign out, so it must be using my Lync Client settings to discover the Edge/FE's. I wanted to try it under another login name. Network Connection should show which NIC is being used (wired/WiFi). People need to understand WiFi can provide subpar voice quality, always use a wired connection when it is available for Lync calls. Tool is cool, some improvements could make it "wonderfully cool"More
Please make it S.T.U.P.I.D
As a user I am not interested into all technical values, and trust me before an important call, this is not what one would like to concentrate on. Instead if you can provide if this network speed is good enough for a voice only call, desktop sharing only call or for a voice + desktop sharing call then that would guide the user if they should continue or change to another network, etc.More
Nice tool. Needs a better looking tile
For an app from Microsoft, the tile looks like it was done by a high school student.More
Sign-in failed on non-domain joined PC
I am entering the credentials correctly, but it continues to fail the sign-in after manually entering the SIP address, user credentials in NT format (domain\user) and the AD password. Great idea, poor execution.More
Awesome app to visualize my wifi network perf!
Now I can determine if my wifi connection is ready for Lync calls before I actually place the call!More
Just fix Lync instead of creating this app
Lync needs to be "fixed" to be more tolerant. this app offers nothing to a Layman for understanding what may be the issue. It reports the wrong IP address. It says I have an autoassigned address 169.x - yet, it's a 192.x.x.x address.More
Does not support federated authentication
I cannot tell if this works at all, let alone how well, because it does not work with my organization's implementation of Office 365. We use federated Active Directory and this app will not log in. I will keep it installed and hope for an update that lets me evaluate and review the app properly.More
so what does this do?
Boy someone saved on the labels and "help" area of the app. How about you tell me what it is that I'm looking at here??? So, I'm running this - am I good, bad? Are things going well or not? What's going on? Who knows?More