• Check data plan usage
  • Make payments
  • Change account features
  • and more!

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Ratings and reviews

Average customer rating

0 stars out of 5
185 ratings

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5 stars out of 5
· 7/16/2016
its great

I love the fact that I can keep up with all lines and set all the things for my kids also being able to limit usage. don't like the minimal time it takes to access the different avenues of phone features

5 stars out of 5
· 5/24/2016
Necessary Evil

Hi, I love this app, however it should mirror conversations on your mobile device. You are Verizon Mobile...right?

4 stars out of 5
· 3/13/2016
used a little not sure still

not to easy, like security against my own security to get in is good I guesse needed!!! still checking it out

1 stars out of 5
· 2/23/2016
Worst app. Web wrapper

Not acceptable. Please update it ASAP and make it similar to the one available on iOS or Android devices.

1 stars out of 5
· 1/16/2016
Awful and dangerous

The app required that I set a new password, and then from within the app change to yet another. But it won't accept any new passwords, because "the system is unavailable." Now the password has been changed and won't function on any of my platforms, so I have no access to usage tracking. In other words, installing this app on one device rendered it unusable on other devices. DON'T INSTALL THIS.

5 stars out of 5
· 12/25/2015
app with ease

easy to use and maneuver around in. never had a problem

4 stars out of 5
· 12/22/2015
Everything an app should be!

The "My Verizon Mobile" app for Windows 10 is a good example of streamlined functionality. It has everything needed to personalize & update my account along with the option to check &/or pay my bill. Some have given lower review scores sighting that this app is lacking options available at Verizon's full website. I prefer not to be rude, especially online but that is the most ridiculous reason to write a bad review for an "APP"! These are suppose to be compact, quick & easy to use by design, that is their nature. Having every single feature crammed into this would not only defeat the purpose entirely but you may as well just use your favorite browser & log onto to full website...right?

4 stars out of 5
· 10/11/2015

Found the info I needed: FAST!

3 stars out of 5
· 9/1/2015
Just needs 1 update

I just wish i could text from this app like i can online

4 stars out of 5
· 8/8/2015
Works as prescribed

Would like to be able to manage easier, too much scrolling.