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Duration:
60 minutes

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Create Your First Chat Bot With Microsoft Power Virtual Agents

Join us for a free 60-minute training on Power Virtual Agents you will learn how you can utilise the Microsoft Power Platform to create a chat bot for engaging internal staff members or external clients, reducing the time agents spend qualifying inquiries and streamlining communication channels for your business.

Training objectives:

  • Understanding the building blocks of PVA (Power Virtual Agents)
  • Establishing Business Entities to "train" our bot to understand business needs
  • Creating distinct discussion topics with key trigger phrases
  • Integrating external services utilising Power Automate
  • Publishing chat bots to different locations

Register for this training today!

This training is delivered through a Microsoft Teams Live Event which will allow you to interact directly with the facilitator, ask questions, and interact with our Training Team during the session. Automatically Generated Closed Captions will be available in English (US) ​find product information and easy-to-use guides for Microsoft accessibility features at the Microsoft Accessibility page. Register to reserve your spot today!

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