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60 minutes

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Get started with Microsoft Power Virtual Agents

Power Virtual Agents lets you create powerful chatbots that can answer questions posed by your customers, other employees, or visitors to your website or service. These bots can be created easily without the need for data scientists or developers. Some of the ways that Power Virtual Agents bots have been used include sales help and support issues, opening hours and store information, employee health and vacation benefits, and common employee questions for businesses.

In this training you will learn how Microsoft Power Virtual Agents can help you respond rapidly to customer and employee needs using intelligent chatbots. You will learn how to create, publish, and analyze the performance of your first chatbot.

In this session you will:

  • Learn the components of Power Virtual Agents
  • Create a bot and work with topics and nodes
  • Design and test a conversation path
  • Publish a bot to a test page
  • Understand how to analyze the performance of a bot

Upon registering for this virtual training you will receive a confirmation via e-mail with a link to join the session. If you don’t receive the confirmation email, please check your junk folder.

To optimize the experience of this training, please use Edge or Chrome Internet browsers to join the Teams Live event.

The virtual session will be delivered through a Microsoft Teams Live event which will allow you to interact directly with the facilitator, ask questions and collaborate with other attendees via chat.

60 minutes

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