Microsoft and HIPAA and the HITECH Act
HIPAA regulations require that covered entities and their business associates—in this case, Microsoft when it provides services, including cloud services, to covered entities—enter into contracts to ensure that those business associates will adequately protect PHI. These contracts, or BAAs, clarify and limit how the business associate can handle PHI, and set forth each party’s adherence to the security and privacy provisions set forth in HIPAA and the HITECH Act. Once a BAA is in place, Microsoft customers—covered entities—can use its services to process and store PHI.
Currently there is no official certification for HIPAA or HITECH Act compliance. However, those Microsoft services covered under the BAA have undergone audits conducted by accredited independent auditors for the Microsoft ISO/IEC 27001 certification.
Microsoft enterprise cloud services are also covered by FedRAMP assessments. Microsoft Azure and Microsoft Azure Government received a Provisional Authority to Operate from the FedRAMP Joint Authorization Board; Microsoft Dynamics 365 U.S. Government received an Agency Authority to Operate from the US Department of Housing and Urban Development, as did Microsoft Office 365 U.S. Government from the US Department of Health and Human Services.
Learn about the benefits of HIPAA and the HITECH on the Microsoft CloudRead the Zwanger – Pesiri Radiology Customer Story
Microsoft in-scope cloud services
- Azure and Azure Government detailed list
- Cloud App Security
- Microsoft Health Bot Service
- Microsoft Stream
- Microsoft Professional Services: Premier and On Premises for Azure, Dynamics 365, Intune, and for medium business and enterprise customers of Office 365
- Dynamics 365 and Dynamics 365 U.S. Government detailed list
- Microsoft Flow cloud service either as a standalone service or as included in an Office 365 or Dynamics 365 branded plan or suite
- Office 365, Office 365 U.S. Government, and Office 365 U.S. Government Defense detailed list
- PowerApps cloud service either as a standalone service or as included in an Office 365 or Dynamics 365 branded plan or suite
- Power BI cloud service either as a standalone service or as included in an Office 365 or Dynamics 365 branded plan or suite
- Azure DevOps Services
Accelerate your deployment of HIPAA/HITRUST solutions on Azure
Get a head start on taking advantage of the benefits of the cloud for health data solutions with the Azure Security and Compliance Blueprint - HIPAA/HITRUST Health Data and AI. This blueprint provides tools and guidance to get you started building HIPAA/HITRUST solutions today.
HIPAA and the HITECH Act overview
The Health Insurance Portability and Accountability Act (HIPAA) is a US healthcare law that establishes requirements for the use, disclosure, and safeguarding of individually identifiable health information. It applies to covered entities—doctors’ offices, hospitals, health insurers, and other healthcare companies—with access to patients’ protected health information (PHI), as well as to business associates, such as cloud service and IT providers, that process PHI on their behalf. (Most covered entities do not carry out functions such as claims or data processing on their own; they rely on business associates to do so.)
The law regulates the use and dissemination of PHI in four general areas:
- Privacy, which covers patient confidentiality.
- Security, which deals with the protection of information, including physical, technological, and administrative safeguards.
- Identifiers, which are the types of information that cannot be released if collected for research purposes.
- Codes for electronic transmission of data in healthcare-related transactions, including eligibility and insurance claims and payments.
The scope of HIPAA was extended with the enactment of the Health Information Technology for Economic and Clinical Health (HITECH) Act. Together, HIPAA and HITECH Act rules include:
- The HIPAA Privacy Rule, which focuses on the right of individuals to control the use of their personal information, and covers the confidentiality of PHI, limiting its use and disclosure.
- The HIPAA Security Rule, which sets the standards for administrative, technical, and physical safeguards to protect electronic PHI from unauthorized access, use, and disclosure. It also includes such organizational requirements as Business Associate Agreements (BAAs).
The HITECH Breach Notification Final Rule, which requires giving notice to individuals and the government when a breach of unsecured PHI occurs.
Frequently asked questions
Microsoft offers qualified companies or their suppliers a BAA that covers in-scope Microsoft services.
- For Microsoft cloud services: The HIPAA Business Associate Agreement is available via the Online Services Terms by default to all customers who are covered entities or business associates under HIPAA. See “Microsoft in-scope cloud services” on this webpage for the list of cloud services covered by this BAA.
For Microsoft Microsoft Professional Services services: The HIPAA Business Associate Amendment is available for in-scope Microsoft Professional Services upon request to your Microsoft services representative.
No. By offering a BAA, Microsoft helps support your HIPAA compliance, but using Microsoft services does not on its own achieve it. Your organization is responsible for ensuring that you have an adequate compliance program and internal processes in place, and that your particular use of Microsoft services aligns with HIPAA and the HITECH Act.
Microsoft cannot modify the HIPAA BAA, because Microsoft services are consistent for all customers and so must follow the same procedures for everyone. However, to create the BAA for Microsoft’s HIPAA-regulated customers and its services, Microsoft collaborated with some of the leading US medical schools and their HIPAA privacy counsel, as well as other public- and private-sector HIPAA-covered entities.
The Service Trust Portal provides independently audited compliance reports. You can use the portal to request audit reports so that your auditors can compare Microsoft's cloud services results with your own legal and regulatory requirements.
To assist customers with this task, Microsoft has published these guides:
- HIPAA/HITECH Act implementation guidance for Azure and for Dynamics 365 and Office 365. Written for privacy, security, and compliance officers and others responsible for HIPAA and HITECH Act implementation, they describe concrete steps your organization can take to maintain compliance.
- Practical guide to designing secure health solutions using Microsoft Azure helps you better understand what it takes to successfully adopt a cloud service in a secure manner.
- Addressing HIPAA security and privacy requirements in the Microsoft Cloud offers a brief overview of regulation requirements. It also provides a detailed analysis of how Microsoft’s cloud services were built with methodologies that map to those requirements, and guidance on how to build compliance-ready solutions.
- HIPAA Omnibus Rule (The final regulations modifying HIPAA rules)
- Microsoft Common Controls Hub Compliance Framework
- Microsoft Online Services Terms
- Microsoft Government Cloud
- Azure HIPAA implementation guidance