Cloud Services Due Diligence Checklist
Clearly identify your objectives and requirements before choosing a cloud service provider.
Formalized service specifications
Once you know your objectives and requirements you can create formalized service specifications to address the business needs cloud service providers require to build an appropriate response.
How the checklist helps organizations exercise due diligence
The checklist promotes a thoroughly vetted move to the cloud, provides structured guidance, and a consistent, repeatable approach for choosing a cloud service provider.
Cloud adoption is no longer simply a technology decision. Because checklist requirements touch on every aspect of an organization, they serve to convene all key internal decision-makers—the CIO and CISO as well as legal, risk management, procurement, and compliance professionals. This will increase the efficiency of the decision-making process and ground decisions in sound reasoning, thereby reducing the likelihood of unforeseen roadblocks to adoption. In the case of Convergent Computing, a San Francisco-based IT consulting firm, they used the checklist to bring consensus to an otherwise chaotic decision process and reduced the decision cycle from a six-month process down to six weeks.
Learn how the Cloud Services Due Diligence Checklist helps protect you.DOWNLOAD HOW THE CHECKLIST HELPS PROTECT ORGANIZATIONS
Cloud service agreement infographic
Cloud service agreement video
Why Microsoft created the Due Diligence Checklist
Microsoft developed the Cloud Services Due Diligence Checklist to help organizations exercise due diligence as they consider a move to the cloud. It provides a structure for an organization of any size and type—private businesses and public sector organizations, including government at all levels and nonprofits—to identify their own performance, service, data management, and governance objectives and requirements. This allows them to compare the offerings of different cloud service providers, ultimately forming the basis for a cloud service agreement.
The checklist provides a framework that aligns clause-by-clause with a new international standard for cloud service agreements, ISO/IEC 19086. This standard offers a unified set of considerations for organizations to help them make decisions about cloud adoption, as well as create a common ground for comparing cloud service offerings.
Microsoft has been an active member of the panel of experts that developed this standard over a three-year period. The checklist distills the standard’s 37 pages into a simpler, two-page document that organizations can use to negotiate a cloud service agreement that meets their business objectives. Because it is grounded in the new standard, the checklist is service- and provider-neutral, applying to any organization requiring cloud services and any cloud service provider.ISO/IEC 19086-1 STANDARD
ISO/IEC 19086-1 CLOUD SLA FRAMEWORK