Author: Barbara Borrowman
Barb has been in the IT industry for 25+ years and joined Microsoft in 2012. She has worked with both customers and partners on their journey to the cloud with Microsoft solutions and has a passion for Dynamics 365 Customer Engagement. She resides in Minnesota with her husband and 3 children.
What is Mixed Reality and what is the partner opportunity around this fast-evolving area? A Microsoft-sponsored survey by Harvard Business Review Analytic Services shows 87 percent of respondents are currently exploring, piloting, or deploying mixed reality. In our April 2019 release, we extended Remote Assist to Android devices and announced two new applications in preview: Guides and Product Visualize. Guides—To….
Join our monthly Business Applications Community call on October 9 to learn more about extending Microsoft Dynamics 365 by leveraging artificial intelligence (AI). We will give an overview of the AI offerings included in Dynamics 365 and those services available on Azure to build AI into your solutions. Guest presenter Geoff Innis will demonstrate two examples of how partners can….
Be sure to join us for a community call on Tuesday, February 13 regarding how you can incorporate Microsoft Azure services into your business and increase recurring revenue for your organization. Goal for the community call We look to better enable our partners in expanding their cloud practices to offer a comprehensive solution to their customers. At the completion of….
Posted on by Barbara Borrowman
User adoption is a very important part of a successful CRM software implementation. We released Organization Insights in Preview with the Fall 2016 release of Microsoft Dynamics 365. It is now fully supported and available for download on AppSource. Organization Insights is a customizable dashboard that will give you visibility into how many people are using your application and which….
We’ve all been there. Each of us has attended a virtual event where our intention was to be present and pay attention, but found ourselves beginning to multitask after the first few minutes. Perhaps the speaker or the topic just wasn’t engaging enough, or you were distracted by the nagging feeling that you should respond quickly to that one urgent….
The rise of customer self-service and the need for greater customer satisfaction should have you looking at Portals as an excellent addition to your customer’s tool box. With the release of Microsoft Dynamics 365, you are entitled to one portal license with any Enterprise App (Sales, Customer Service, Project Service, Field Service) or Plan purchase. This is a great opportunity….