Author: David Totten
David Totten is a leader in the Microsoft One Commercial Partner organization. The One Commercial Partner group manages field and partner integration and execution across specific disciplines, including technical capacity creation, practice development, partner profitability and experiences, and go to market investment areas. He has only recently moved to 100% partner focus, leaving his leadership role as the Americas Capability Lead helping to build digital transformation, industry, and technical sales skills for a workforce of over 5,000 individuals and managers.
Previously, David was accountable for the United States’ go to market strategy for Office 365 across 18,000 accounts and 3,000 partners, blending all industries and verticals. He oversaw the Cloud Productivity value proposition, field and partner readiness, deployment programs, competitive intelligence, product evangelism and the customer experience across the entire Office 365 portfolio of solutions.
David joined Microsoft in 2004 as a product manager within the Server and Tools Product Group.
Prior to working at Microsoft, David was a Manager at Accenture and Computer Associates, before starting his own Employee Productivity Consulting Practice. He graduated with Honors with a double major of Management Information Sciences and Decision Sciences from Washington State University and holds an MBA from the Stern School of Business at New York University.
As organizations face the challenge of remaining connected and productive in a hybrid workplace, Microsoft’s partners are a fundamental pillar of our customers’ success. Our Teams partners offer a wide variety of customized offers, advanced capabilities, and unique know-how to make meetings more personal and encourage better collaboration. The most effective partners leverage Microsoft’s many resources and investments to guide….
In the always-changing tech sector, we know that what we do today impacts our opportunities for tomorrow. Microsoft has found that a partner’s ability to adapt quickly to meet the changing needs of customers determines their share of business, and central to this is workforce skilling. It can be a challenge to justify taking employees away from their work to….
A trend is building in the industry: more customers are exploring cloud native applications and looking to modernize their existing applications for cloud compatibility. To meet customer needs – and exceed their expectations – Microsoft’s One Commercial Partner (OCP) team works with partners to adopt strategic advanced workloads, helping them “future-proof” their solutions and practices. A major investment toward this….
Posted on by David Totten
Several weeks ago at the //BUILD Conference, many announcements tailored to the developer and engineer personas were made that were related to Artificial Intelligence. US partners played a material role in working with Microsoft AI Engineering to provide customer evidence supporting the value of these new solutions and services launched at //BUILD. In this article, I detail how our partners….
Migrating your customers to the cloud represents a massive opportunity for you. Whether you provide consulting services, manage servers, applications or business processes, or build solutions on Microsoft’s unique cloud capabilities, the cloud opens the door for innovation on behalf of your customers. At Microsoft, it’s important to us that our partners understand the magnitude of these opportunities and are….
Posted on by David Totten
My colleague Lani Phillips, US One Commercial Partner Channel Sales, recently shared her thoughts on how being Customer Obsessed is an important attribute of successful Microsoft partners. Today I’m delighted to write about another attribute we see in our top US partners which is having a Differentiated Value Proposition. I had a chance to introduce this attribute during the US….