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Microsoft security software detects and removes this unwanted software.
This adware program shows ads as you browse the web.
It can be downloaded from the program's website or bundled with some third-party software installation programs.
Find out more about how and why we identify unwanted software.
This program poses a high threat to your PC.
You might need to manually remove this program:
If an uninstaller is not available, does not work properly, or you do not want to use it, you can use the following free tools to detect and remove this program and other unwanted software from your PC:
- Windows Defender Antivirus for Windows 10 and Windows 8.1, or Microsoft Security Essentials for Windows 7 and Windows Vista
- Microsoft Safety Scanner
You should also run a full scan. A full scan might find hidden threats.
Remove browser add-ons
You may need to remove add-ons from your browser:
- Manage add-ons in Internet Explorer
- Disable or remove Add-ons in Firefox
- Uninstall extensions in Chrome
Get more help
If you’re using Windows XP, see our Windows XP end of support page.
Adware:Win32/BetterSurf usually arrives with software bundlers that offer free applications or games.
When run, the installer for BetterSurf adds a plugin to Internet Explorer, Firefox, and Chrome. An example of the plugin installed into Internet Explorer is as follows:
The program installs itself into one of these folders:
It creates the following files there::
Once the Chrome plugin is installed, it creates the following folder on your PC:
- %LOCALAPPDATA% \Google\Chrome\User Data\Default\Extensions\poheodfamflhhhdcmjfeggbgigeefaco
BetterSurf displays ads to you as you browse the Internet, both in websites and on search engine results. In the following examples the ads in the red box are the ones from BetterSurf:
It might also sometimes redirect you from where you wanted to go, and instead ask you to install software on your PC or ask you to complete surveys.
The following is an example of a website that is designed to look similar to Windows:
Downloading and running this update might install more unwanted applications on your PC.
Do not install applications from untrusted sources. We recommended you download applications directly from the vendor. Downloading free applications online like video players, video codecs, and free games can expose you to a large risk of installing unwanted software at the same time.
Analysis by Geoff McDonald