Published Sep 17, 2014 | Updated Sep 15, 2017


Severe |Detected with Windows Defender Antivirus

Aliases: winpe/App_Generic.CEEHX (Norman) Trojan horse Crypt2.FVQ (AVG) Gen:Heur.MSIL.Krypt.4 (BitDefender) Trojan.SuspectCRC (Ikarus) Trojan.Win32.Agent.xcnl (Kaspersky) W32/Agent.XCNL!tr (Fortinet) Trojan.Siggen4.57048 (Dr.Web) Trojan-FBCA!0B85AE06F25C (McAfee)


Microsoft security software detects and removes this family of threats.

These threats can install other malware onto your PC.

They can be installed on your PC when you open spam email attachments, or when you visit a hacked or malicious webpage.

Find out ways that malware can get on your PC.

Use the following free Microsoft software to detect and remove this threat:

You should also run a full scan. A full scan might find other, hidden malware.

Remove browser add-ons

You may need to remove add-ons from your browser:

Get more help

You can also visit our advanced troubleshooting page or search the Microsoft virus and malware community for more help.

If you’re using Windows XP, see our Windows XP end of support page.

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