Aliases: No associated aliases
Windows Defender Antivirus detects and removes this threat.
This ransomware family encrypts the files on your PC. It shows you a message that says you must pay a fee to get access to your files again.
This threat can imitate a Chrome browser application to try and trick you into downloading it.
You can read more about this type of threat on our ransomware page.
There is no one-size-fits-all response if you have been victimized by ransomware. There is no guarantee that paying the ransom will give you access to your files.
If you've already paid, see our ransomware page for help on what to do now.
Run antivirus or antimalware software
Use the following free Microsoft software to detect and remove this threat:
- Windows Defender Antivirus for Windows 10 and Windows 8.1, or Microsoft Security Essentials for Windows 7 and Windows Vista
- Microsoft Safety Scanner
You should also run a full scan. A full scan might find other hidden malware.
Get more help
If you’re using Windows XP, see our Windows XP end of support page.