Aliases: No associated aliases
Windows Defender detects and removes this threat.
This ransomware family encrypts the files on your PC. It shows you a message that says you must pay for decryption software to get access to your files again.
Ransom:MSIL/Ryzerlo variants are based on the Open Source "hidden tear" ransomware.
You can read more about this type of threat on our ransomware page.
There is no one-size-fits-all response if you have been victimized by ransomware. There is no guarantee that paying the ransom will give you access to your files.
If you've already paid, see our ransomware page for help on what to do now.
Use the following free Microsoft software to detect and remove this threat:
You should also run a full scan. A full scan might find other hidden malware.
To restore your PC, you might need to download and run Windows Defender Offline. See our advanced troubleshooting page for more help.
You can also visit our advanced troubleshooting page or search the Microsoft virus and malware community for more help.
If you’re using Windows XP, see our Windows XP end of support page.