Aliases: W32/Kryptik.CGJQ!tr (ESET) Trojan.Win32.Yakes.fkrd (Kaspersky)
There is no one-size-fits-all response if you have been victimized by ransomware. There is no guarantee that paying the ransom will give you access to your files.
If you've already paid, see our ransomware page for help on what to do now.
Run antivirus or antimalware software
The following free Microsoft software detects and removes this threat:
- Windows Defender Antivirus for Windows 10 and Windows 8.1, or Microsoft Security Essentials for Windows 7 and Windows Vista
- Microsoft Safety Scanner
Even if we've already detected and removed this particular threat, running a full scan might find other malware that is hiding on your PC.
Get more help
If you’re using Windows XP, see our Windows XP end of support page.