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Read about our in-depth analysis of a new high-volume campaign that marked the resurgence of notorious malware-as-a-service Hawkeye Keylogger. Read the blog post
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Windows Defender Antivirus detects and removes this threat.
This ransomware can stop you from using your PC or accessing your data. It might ask you to pay money to a malicious hacker.
Our ransomware page has more information on this type of threat.
What to do now
There is no one-size-fits-all response if you have been victimized by ransomware. There is no guarantee that paying the ransom will give you access to your files.
If you've already paid, see our ransomware page for help on what to do now.
Run antivirus or antimalware software
Use the following free Microsoft software to detect and remove this threat:
- Windows Defender for Windows 10 and Windows 8.1, or Microsoft Security Essentials for Windows 7 and Windows Vista
- Microsoft Safety Scanner
You should also run a full scan. A full scan might find other hidden malware.
You can also ask for help from other PC users at the Microsoft virus and malware community.
If you’re using Windows XP, see our Windows XP end of support page.