Aliases: JS/TechBrolo.asda (Avira) Trojan.JS.Agent.OXW (BitDefender) Trojan.JS.Cryxos (Ikarus) JS/FakeAle-SD (Sophos) Trojan.JS.Agent.sileof (Kaspersky)
Windows Defender Antivirus detects and removes this threat.
Our tech support scams FAQ page has more information on this type of threat.
You can also read the following blog entries to know more about the latest tech support scam attacks, techniques, and trends:
Use the following free Microsoft software to detect and remove this threat:
You should also run a full scan. A full scan might find hidden malware.
If you’re using Windows XP, see our Windows XP end of support page.