Published Jun 19, 2012 | Updated Sep 15, 2017

Virus:Win32/Sirefef.R

Severe |Detected with Windows Defender Antivirus

Aliases: Virus.Win32.ZAccess.m (Kaspersky) W32/ZAccess.JPR (Norman) Win32/Sirefef.FB.Gen trojan (ESET) Trojan.Win32.Sirefef (Ikarus) ZeroAccess.ds.gen.c (McAfee) Troj/ZAccInf-B (Sophos)

Summary

Virus:Win32/Sirefef.R is a detection for Windows system drivers that are modified to perform certain behaviors, such as downloading and executing arbitrary files. This malware is a component of Win32/Sirefef - a multi-component family of malware that moderates an affected user's Internet experience by modifying search results, and generates pay-per-click advertising revenue for its controllers. The family consists of multiple parts that perform different functions, such as downloading updates and additional components, hiding existing components or performing the payload.

Caution: Win32/Sirefef is a dangerous threat that uses advanced stealth techniques in order to hinder its detection and removal. If you are infected with Sirefef, we recommend you take the following steps to remove this threat from your computer:

Before you begin you will need:

- A computer that is not infected and is connected to the Internet. You will use this computer to download a copy of the Microsoft Safety Scanner
- A blank CD, DVD or USB drive. You will use this CD, DVD or USB drive to run the Scanner on your infected computer 

  1. Download a copy of the Microsoft Safety Scanner from a clean, uninfected computer
  2. Save a copy of the Scanner on a blank CD, DVD, or USB drive
  3. Restart the infected computer
  4. Insert the CD, DVD, or USB drive into your infected computer and run the Scanner
  5. Let the Scanner clean your computer and remove any infections it finds

After running the Scanner, ensure that your antivirus product is up-to-date. You can update Microsoft security products by downloading the latest definitions at this link: Get the latest definitions.

As a consequence of being infected with this threat, you may need to repair and reconfigure some Windows security features. Please see Additional remediation steps in this entry for more information.

Win32/Sirefef is a dangerous threat that uses advanced stealth techniques to hinder its detection and removal. If you are infected with Sirefef, we recommend you take the following steps to remove it.

Download and run the Microsoft Safety Scanner

Before you begin you will need:

  • A PC that is not infected and is connected to the Internet. You will use this PC to download a copy of the Microsoft Safety Scanner
  • A blank CD, DVD or USB drive. You will use this CD, DVD or USB drive to run the Scanner on your infected PC
  1. Download a copy of the Microsoft Safety Scanner from a clean, uninfected PC
  2. Save a copy of the Scanner on a blank CD, DVD, or USB drive
  3. Restart the infected PC
  4. Insert the CD, DVD, or USB drive into your infected PC and run the Scanner
  5. Let the Scanner clean your PC and remove any infections it finds

After running the scanner, make sure your antivirus software is up-to-date. You can update Microsoft security software by downloading the latest definitions.

The following Microsoft products detect and remove this threat:

Note that as part of the cleaning, our software might change some Windows services back to their default settings. If you had previously changed these settings, you might need to change them again.

The services that are reset include:

  • BFE – Base Filtering Engine
  • Iphlsvc – IP helper Service
  • MSMpSvc – Microsoft Antimalware service – MSE/FEP/SCEP
  • Sharedaccess – Internet Connection Sharing
  • WinDefend – Microsoft Antimalware service
  • Wscsvc - Windows Security Center
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