Aliases: W32/Kryptik.CGJQ!tr (ESET) Trojan.Win32.Yakes.fkrd (Kaspersky)
There is no one-size-fits-all response if you have been victimized by ransomware. There is no guarantee that paying the ransom will give you access to your files.
If you've already paid, see our ransomware page for help on what to do now.
Use the following free Microsoft software detects and removes this threat:
Even if we've already detected and removed this particular threat, running a full scan might find other malware that is hiding on your PC.
Enable the Microsoft Active Protection Service (MAPS) on your system to protect your enterprise software security infrastructure in the cloud.
Check if MAPS is enabled in your Microsoft security product:
Select Settings and then select MAPS.
Select Advanced membership, then click Save changes. With the MAPS option enabled, your Microsoft anti-malware security product can take full advantage of Microsoft's cloud protection service.
If you’re using Windows XP, see our Windows XP end of support page.