Published Feb 14, 2005 | Updated Sep 15, 2017

Worm:Win32/Sobig.F@mm

Detected by Microsoft Defender Antivirus

Aliases: Win32.Sobig.F (CA) W32.Sobig.F@mm (Symantec) I-Worm.Win32.Sobig.F (Global Hauri) Sobig.F (Panda) W32/Sobig-F (Sophos) W32/Sobig.F@mm (Norman) WORM_SOBIG.F (Trend Micro) W32/Sobig.f@MM (McAfee)

Summary

Win32/Sobig.F@mm is a mass-mailing worm that targets computers running certain versions of Microsoft Windows. The worm sends itself to e-mail addresses it finds on the infected computer. The worm can also spread to writeable network shares.
To manually recover from infection by Win32/Sobig.F@mm, perform the following steps:
  1. Disconnect from the Internet.
  2. End the worm process.
  3. Delete the worm file from your computer.
  4. Delete the worm registry entry.
  5. Take steps to prevent re-infection.

Disconnect from the Internet

To help ensure that your computer is not actively infecting other computers, disconnect it from the Internet before proceeding. Print this Web page or save a copy on your computer; then unplug your network cable and disable your wireless connection. You can reconnect to the Internet after completing these steps.

End the worm process

Ending the worm process will help stop your computer from infecting other computers as well as resolve the crashing, rebooting, and performance degradation issues caused by the worm.
To end the worm process
  1. Press CTRL+ALT+DEL once and click Task Manager.
  2. Click Processes and click Image Name to sort the running processes by name.
  3. Select the process winppr32.exe, and click End Process.

Delete the worm file from your computer

To delete the worm file from your computer
  1. Click Start, and click Run.
  2. In the Open field, type %Windir%
  3. Click OK.
  4. Click Name to sort files by name.
  5. If the file winppr32.exe is in the list, delete it.
  6. On the Desktop, right-click the Recycle Bin and click Empty Recycle Bin.
  7. Click Yes.
If deleting the file fails, use the following steps to verify that winppr32.exe is not running:
  1. Press CTRL+ALTlt+DEL once and click Task Manager.
  2. Click Processes and click Image Name to sort the running processes by name.
  3. Confirm that winppr32.exe is not in the list.

Delete the worm registry entry

To delete the worm registry entry  
  1. On the Start menu, click Run.
  2. Type regedit and click OK.
  3. In the left pane, navigate to the key:
    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  4. In the right pane, right-click the value:
    TrayX = %Windir%\winppr32.exe 
  5. Select Delete and click Yes to delete the value.
  6. Repeat steps 3 to step 5 for the following registry key if it exists:
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  7. Close the Registry Editor.

Take steps to prevent re-infection

Do not reconnect your computer to the Internet until the computer is protected from re-infection. See the Preventing Infection section for more information.
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